Experience

• 

  Pk Health And Wellness

  • Front Office Manager
• 

  PK Health and Wellness

  • Natick, Massachusetts, United States

  • Front Office Manager

    • Mar 2023 - Present
    • Natick, Massachusetts, United States
• 

  Root Alchemy

  • Owner, Herbalist & Event Vendor

    • May 2008 - Present
• 

  Forever Wild Apothecary

  • Lake Placid, NY

  • Herbalist & Barista

    • Sep 2018 - Sep 2020
    • Lake Placid, NY
• 

  Envision Festival

  • Costa Rica

  • Village Witch (Herbal Clinic)

    • Feb 2020 - Feb 2020
    • Costa Rica

    I participated in an 80-hour herbal medic training for one week and then worked at the herbal clinic at Envision Festival. We treated festival patrons and workers for everything from upset tummies to flus and colds. We worked in conjunction with the medical staff, site ops, maintenance and security.

• 

  Moonrise Festival

  • Baltimore, Maryland, United States

  • Star Team Volunteer

    • Aug 2019 - Aug 2019
    • Baltimore, Maryland, United States

    The Star Team is a volunteer team that provides patrons of Moonrise Festival mobile hydration, provides staffed water refill stations, and works shifts at the lost and found booth. This team is led by Eric Bonnavent.

• 

  Elements Massage®

  • Concord, New Hampshire, United States

  • Spa Coordinator

    • Sep 2017 - Jul 2018
    • Concord, New Hampshire, United States

    Spa concierge & receptionist responsible for booking appointments, customer service, selling monthly memberships, keeping the spa clean & meeting monthly sales goals.

• 

  Moonrise Festival

  • Baltimore, Maryland, United States

  • Star Team Volunteer

    • Aug 2017 - Aug 2017
    • Baltimore, Maryland, United States

    The Star Team is a volunteer team that provides patrons of Moonrise Festival mobile hydration, provides staffed water refill stations, and works shifts at the lost and found booth. This team is led by Eric Bonnavent.

• 

  Red Jacket Mountain View Resort

  • Sales and Catering Manager

    • Dec 2016 - Mar 2017

    Responsible for the sales and coordination of weddings, catered day events and overnight groups.Main duties include:•Ensuring all client needs are met or exceeded before, during and after the event.•The organization and attendance of all client meetings, site visits, tastings and rental show room...

• 

  Attitash Mountain Resort & Wildcat Mountain

  • Bartlett, NH and Pinkham Notch, NH

  • Sales Manager (Groups & Events)

    • Sep 2011 - Oct 2016
    • Bartlett, NH and Pinkham Notch, NH

    Domestic and international group ticket sales manager for two ski areas. Main duties included the daily coordination of all in-house groups (lift tickets, rental equipment, lessons and food and beverage needs) and maintaining detailed files to ensure all needs of each event are executed. Responsi...

• 

  Moonrise Festival

  • Baltimore, Maryland, United States

  • Star Team Volunteer

    • Aug 2016 - Aug 2016
    • Baltimore, Maryland, United States

    The Star Team is a volunteer team that provides patrons of Moonrise Festival mobile hydration, provides staffed water refill stations, and works shifts at the lost and found booth. This team is led by Eric Bonnavent.

• 

  Cranmore Mountain Resort

  • North Conway, NH

  • Ticket Sales Lead/ Resort Planner

    • Dec 2009 - Sep 2011
    • North Conway, NH

    Supervisor role overseeing the sales of season passes, lift tickets, lesson packages and rental sales. Responsible for training front-line sales staff and training phone reservation staff. Responsible for financial accuracy of all sales at the end of the day, providing supervisor level customer s...

• 

  The Red Fox Bar & Grille

  • Jackson, NH

  • Waitress/ Hostess

    • Apr 2010 - Jul 2011
    • Jackson, NH

    Fast paced family restaurant and bar. Experience with special events including weddings and corporate events.

• 

  Cerberus Productions, LLC

  • Masontown, West Virginia, United States

  • Festival Ticket + Security Team

    • Jul 2009 - Jul 2009
    • Masontown, West Virginia, United States

    All Good Music Festival security team and ticket crew

• 

  Rock Resorts Spa at The Lodge at Vail

  • Vail, CO

  • Spa Coordinator

    • Nov 2008 - Apr 2009
    • Vail, CO

    Sales driven role that included ensuring top notch AAA Diamond level customer service, scheduling appointments, providing tours of the spa sanctuary and educating clients on up-sells and take-home treatments. The main focus of this position was to ensure every customer left the spa with a positiv...

• 

  The Lodge on Lake Clear: An Adirondack Resort &...

  • Lake Clear, NY

  • Marketing & Event Coordinator

    • May 2008 - Nov 2008
    • Lake Clear, NY

    Planning, detailing, and coordination of weddings, family reunions, corporate retreats and other catered events with on-site service during special events. Also responsible for coordinating and overseeing all marketing campaigns. Marketing duties included creating updated marketing materials as w...

• 

  Mirror Lake Inn Resort & Spa

  • Lake Placid, NY

  • Spa Desk Coordinator Lead

    • Sep 2005 - May 2008
    • Lake Placid, NY

    Key member of the spa management team with a high level of guest interaction. I performed supervisory duties in the absence of the Spa Director. I was responsible for promoting and booking spa services including facials, massage treatments, body treatments, and salon services. Position included o...

• 

  Crowne Plaza Resort & Golf Club Lake Placid

  • Lake Placid, NY

  • Waitress/ Banquet Server

    • Jun 2005 - Oct 2005
    • Lake Placid, NY

    Experience serving large scale weddings, corporate conferences, and other group F&B events.