Experience

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  Thatcham Research

  • Thatcham, England, United Kingdom

  • QA Engineer

    • Jan 2023 - Present
    • Thatcham, England, United Kingdom

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  Bank Of Baroda UK

  • London, England, United Kingdom

  • Information Technology Support Assistant

    • Oct 2022 - Dec 2022
    • London, England, United Kingdom

    • Provides support in the use of personal computer hardware, and software operates in a multi-platform computer environment, and monitors the networks.• Sets up and configures desktop computers, peripherals, and accounts assigning security levels.• Installs software and installs and repairs hardware and peripherals.• Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines, and/or escalates to other technical resources as appropriate.• Provides basic troubleshooting, repair, and maintenance for computer equipment and may assist with testing personal computers and peripherals on a network to diagnose hardware versus software problems.• Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns.• Contributes to unit goals by accomplishing related duties as required.

• 

  Quantum Group

  • London, England, United Kingdom

  • Information Technology Support Assistant

    • Feb 2022 - May 2022
    • London, England, United Kingdom

    • Installing and configuring computer hardware, software, systems, networks, and printers.• Logging customer/employee queries and resolutions in the head office and branches.• Monitoring and maintaining computer systems and networks.• Maintaining assets register updates, verification, etc.• Coordinate the infrastructure of new projects and vendor management.

• 

  Platned

  • London Area, United Kingdom

  • Information Technology Support Assistant

    • Jun 2021 - Aug 2021
    • London Area, United Kingdom

    • Log and respond to incidents and requests from IT service users efficiently and in a timely manner.• Keep IT service users informed of the progress of their call and on resolution, confirm resolution with the user, and if they agree, close the incident.• Report potential user training needs to the IT line manager where repeated requests for software assistance have been requested. Where qualified and approved, provide basic user training for specific IT services, especially where this aids the resolution of an incident or prevents a future incident from occurring.• Assist in monitoring trends in incidents and requests reported and notify the IT Infrastructure Lead of any adverse trends detected for further investigation.

• 

  Inova IT Systems

  • Sri Lanka

  • Senior Software QA Engineer

    • Mar 2017 - May 2021
    • Sri Lanka

    • Efficiently performing testing of the Digital solutions based on the agreed functional requirements, web development standards and best practices• Involve in complete Testing as per agreed timeline and effort• Reviewed Business Requirement Documents and Technical Specification.• Identifying Automation Scenarios from the set of Test cases/User stories identified in the cycle• Created automation test cases and scripts according to the BDD framework using GHERKIN language• Prepared Test Plans and test scripts describing the features and functions to be tested• Expertise in tracking Bug reports using Bug Tracking Tool- JIRA• Informing the project team of the status of the QA testing• Participating in Scrum meetings and Retrospective meetings to analyze Sprint Health• Ability to work independently as well as in a team environment and success with meeting deadlines under pressure• Shared Knowledge with other members of the team.• Self-motivation, enthusiasm, flexibility drive, and a person of CAN-DO attitude• Experience in Mobile and Web Application testing• Good Knowledge of Agile Process

• 

  SMARTECH LLC

  • Dubai, UAE

  • Network Technician

    • Feb 2016 - Jan 2017
    • Dubai, UAE

    ▪ Setting up new accounts, logins, or email addresses for new employees▪ Providing ongoing network and IT training and support for employees▪ Finding and fixing broken hardware, such as damaged network cables or faulty computer screens▪ Installing new network infrastructure and software, including Wi-Fi routers or computer programs▪ Providing customers with troubleshooting solutions over the phone or via email▪ Creating a secure network that is free of malware and protected against hackers

• 

  Calcey Technologies

  • Sri Lanka
  • IT Services and IT Consulting
  • 200 - 300 Employee

  • Senior Software QA Engineer

    • Nov 2012 - Aug 2015

    • Requirement Gathering, Requirement Analysis, Test Case Designing and writing test cases• Web application testing, Web service testing, Back end testing, Regression testing, Integration testing, Smoke testing, Performance testing, User acceptance testing etc. • Test Execution (with DB querying) and Bug Reporting using Bugzilla• Selenium Automation using Selenium IDE• Good analytical skills working in a unstructured environment following Agile methodologies• Good understanding about the SCRUM methodologies practically following Scrum in project process.

  • Software QA Engineer

    • Dec 2009 - Nov 2012

    ▪ Analyzed, designed, and build testing procedures that deliver the client's goals and provide our clients with maximum value▪ Analyzed the Functional Requirements and Design Specifications documents to ensure that the system met all the technical and business requirements of the applications▪ Manually generate and implement templates for Test plans, Test Cases, and Test Scripts and performed Manual Testing on the entire application▪ Responsible for application features and preparing several Test plans and Test cases, Test scripts for Unit, Integration, System, User Acceptance, Functional and Regression testing

  • Content Coordinator

    • Nov 2008 - Nov 2009

    • Working as part of a cross-departmental team responsible for the upkeep and improvement of www.comparenetworks.com and related digital communications • Creating original editorial material and assisting a variety of content providers and internal stakeholders for the purpose of updating, enhancing and/or modifying content on the website • Responsible for communicating with internal stakeholders • Responsible for helping channel requests and complaints • Responsible for working in business systems, and running reports to identify and resolve issues

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  Softlogic International (Pvt) Ltd.

  • Sri Lanka

  • Sales Executive

    • Nov 2007 - Oct 2008
    • Sri Lanka

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  Food and Agriculture Organization of the United Nations

  • Sri Lanka

  • IT Specialist

    • May 2005 - May 2007
    • Sri Lanka

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  Sri Lanka Foundation Institute

  • Sri Lanka

  • Project Assistant as Database Management

    • Sep 2003 - Apr 2005
    • Sri Lanka

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  National Institute of Business Management (NIBM - Sri Lanka)

  • Sri Lanka

  • Programmer Analyst / Systems Administrator

    • Sep 1998 - Mar 2003
    • Sri Lanka