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Celeste Lohrenz is a seasoned banking leader with 36 years of experience, most recently serving as Vice President and Group Manager at The Milford Bank. As a trusted authority in customer service and leadership development, she has fostered a culture of excellence, driving sales growth and team effectiveness. With a strong educational foundation in Organizational Leadership, Finance, and Business Administration, Celeste has consistently demonstrated her ability to navigate complex industries and regulatory environments. Her expertise in public speaking, event planning, and training has been instrumental in shaping the bank's referral network and sales initiatives. As a certified Notary Public, Residential Mortgage Lender, and Producer, Celeste brings a unique perspective to her leadership role, leveraging her expertise to drive business growth and customer satisfaction.

Credentials

  • State of CT - Notary Public
    State of Connecticut
    Jan, 2015
    - Apr, 2026
  • Residential Mortgage Lender
    Nationwide Mortgage Licensing System & Registry
  • State of Connecticut - Life Insurance Department - Producer
    -

Experience

  • The Milford Bank
    • 33 Broad Street, Milford CT 06460
    • Vice President - Group Manager NMLS # 794694
      • 1988 - Present
      • 33 Broad Street, Milford CT 06460

      Group Manager / Officer of the Corporation, Vice President• Performs any functions necessary, within scope of authority and expertise, to provide the highest possible level of customer service and to increase the productivity and profitability of the bank. • Keeps abreast of developments within the banking industry. • Performs all duties in accordance with prescribed legal, regulatory and bank compliance guideline. • Organizes, coordinates and supervises ongoing activity of branch. • Monitors teller operations and customer service activities and takes all steps necessary to promote branch effectiveness and ensure established goals and objectives are consistently met. • Recommends, implements, and ensures compliance with policies and procedures. • Supports the Bank’s sales goals and initiatives through demonstrated leadership and ability. • Works with staff to foster and develop effective team sales efforts to achieve goals and strengthen the bank’s referral network.• Schedules and supervises the work of assigned staff members to ensure optimal operational efficiency. • Provides for ongoing training and development of assigned staff; makes training recommendations. • Conducts employee performance evaluation, develops performance improvement plans, and recommends staff promotions and disciplinary actions.

Education

  • 2014 - 2020
    Charter Oak State College
    Organizational Leadership, Management
  • 2008 - 2010
    Connecticut School of Finance and Management - Center for Financial Training
    Finance and Management, Finance and Financial Management Services
  • 1990 - 1994
    Gateway Community and Technical College
    Business Administration, Business Administration and Management, General

Suggested Services

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Industry Focus. “Financial Services”

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