Experience

• 

  Advanced Chemistry Industrial Company (ACICO)

  • Riyadh, Saudi Arabia

  • Supply Chain Executive

    • Aug 2021 - Present
    • Riyadh, Saudi Arabia

• 

  TASNEE

  • Riyadh, Saudi Arabia

  • Customer Service Specialist

    • Aug 2009 - Aug 2021
    • Riyadh, Saudi Arabia

    ▪Assist in the execution and monitoring of the sales activities in assigned territories, Regions orAreas in order to achieve or exceed the sales targets and plans▪ Issue Sales confirmation in line with the instructions from the Regional or Area Sales ManagersFollow up with agents or customers to sign back Sales Confirmation to ensure a valid Letter of creditis opened▪ Issue the Proforma Invoices, Sales Orders, etc. in line with the instructions from the Sales SectionHead according the agreed monthly sales plan.▪ Ensure the payments are concluded and verified by instructing agents or customers.▪ Advise agents and customers about product information or tentative shipment schedules inresponse to their queries.▪ Keep abreast of customer needs and product knowledge to provide the customer with bettercustomer service in matching the company supply which meets their expectations▪ Respond to customers and agents regarding product information▪ Gather information about the market and competitor activities and report this to Regional or AreaSales Managers in order to facilitate decision making on market pricing and related marketing issues▪ Update the records of all sales orders and related shipment information timely for the informationof the Regional or Area Sales Managers▪ Assist the section head to keep good business relationships in the market which support the salesperformance.▪ Update customer information in the internal customer database▪ Check product allocation in the SAP system