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Cecilia Hodges, Mba

Manager, Support Teams at Accushield®
Intro Book
Results-driven management professional with expertise in customer service, sales, leadership, and process improvement.
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Location
Atlanta Metropolitan Area, US
Skills
  • Customer Service
  • Team Building
  • Sales
  • Leadership
  • Process Improvement
  • Show all
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Bio

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Cecilia Hodges is a seasoned management professional with 20+ years of experience in customer service, sales, leadership, and process improvement. She has held various roles in support teams, account management, and customer care, with a strong background in Microsoft Office and cross-functional team leadership. Cecilia holds an MBA from Strayer University and a BA from Wilmington College.

Experience

  • Accushield®
    • Atlanta, Georgia, United States
    • Manager, Support Teams
      • Apr 2022 - Present
      • Atlanta, Georgia, United States
  • Purchasing Power
    • Atlanta Metropolitan Area
    • Manager, Account Recovery
      • Mar 2020 - Dec 2021
      • Atlanta Metropolitan Area
  • PatientPoint®
    • United States
    • Software Development
    • 700 & Above Employee
    • Onboarding and Support Manager
      • Jul 2018 - Mar 2020

    • Installation Coordinator
      • Jul 2017 - Mar 2020

  • Totes Isotoner
    • Cincinnati, Ohio Area
    • Customer Care Manager
      • Jun 2014 - Mar 2016
      • Cincinnati, Ohio Area

      Manage various account needs of both large key accounts as well as small businesses in an assigned territory. - Review (distribute), edit weekly and quarterly developed sales reports to identify product growth potential.-Collaborate with inventory planning and monitor inventory for order fulfillm...

  • FedEx Services
    • Customer Service Supervisor
      • Jan 2006 - Apr 2014

Education

  • 2012 - 2015
    Strayer University (VA)
  • Wilmington College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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