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Cathy Mc Dougall profile image

Cathy Mc Dougall

Customer Service Supervisor at 511 Foodservice
Intro Book
Customer service leader with management expertise.
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Location
Canada, CA
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Bio

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Cathy Mc Dougall is a seasoned customer service professional with experience as a Customer Service Supervisor, Co-Owner, and Customer Service Representative Team Lead. She holds various leadership and management certifications from LinkedIn and Mohawk College.

Credentials

  • Essential Lessons for First-Time Managers
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • Developing Assertive Leadership
    LinkedIn
    Mar, 2024
    - Apr, 2026
  • Excel Essential Training (Microsoft 365)
    LinkedIn
    Feb, 2024
    - Apr, 2026
  • Management Foundations
    LinkedIn
    Feb, 2024
    - Apr, 2026
  • Nine Career Lessons You’ll Wish You Learned Sooner
    LinkedIn
    Feb, 2024
    - Apr, 2026
  • Delegating Tasks
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Performance Management: Setting Goals and Managing Performance
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • De-Escalating Conversations for Customer Service
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • Leading Productive Meetings
    LinkedIn
    Aug, 2023
    - Apr, 2026
  • Onboarding New Hires as a Manager (2019)
    LinkedIn
    Aug, 2023
    - Apr, 2026
  • Positive psychology
    Mohawk College
    Apr, 2023
    - Apr, 2026
  • Make the Move from Individual Contributor to Manager
    LinkedIn
    Mar, 2023
    - Apr, 2026

Experience

Education

  • 2008 - 2012
    Cardinal leger

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Consumer Goods”

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