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Bio

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Cathy Griffith is a seasoned hospitality professional with extensive experience in accounts receivable, hotel management, and tourism. She has successfully managed front-line receptionist roles, operated small businesses, and supervised retail departments. Cathy holds a degree from Oakland Community College.

Experience

    • Receptionist/Office Assistant
    • Receptionist/Office Assistant
      • Sep 2016 - Present
      • Milford, Michigan

      Front line receptionist for patient intake; greet patients by name, direct patient flow, schedule appointments, answer phone, enter patient information and service performed, collect fees, insurance verification, process insurance postings, monitor receivables, mail monthly statements, balance da...

  • Hall House Bed and Breakfast
    • Kalamazoo, Michigan
    • Owner / Innkeeper
      • Nov 2003 - Nov 2015
      • Kalamazoo, Michigan

      Operated successful small business, actively involved in all aspects. Reservation Management: telephone and online booking. Customer Service: greeting, checking in, and guest concierge. Accounting: income journal, profit and loss, bank reconciliation. Logistics: planning, purchasing, and receivin...

    • Accounts Receivable Clerk
      • Mar 1999 - Oct 2003
      • Wixom, Michigan

      Accounting team member, sole processor of cash posting. Cash application to customer accounts from lockbox, charge cards, EFT's. Invoice creation and distribution. Accounts receivable adjustments and write offs, corresponding journal entries. Entering and maintaining customer information. Mon...

    • Accounts Receivable Clerk
      • Sep 1991 - Mar 1999
      • Troy, Michigan

      Accounting team member, for client and escrow account maintenance. AR clerk and AP cost posting, including adjustments and banking. Managed payments and allocations for client and escrow accounts. Analyzed billing. Managed and reconciled large petty cash fund. Month-end closing procedures. Genera...

    • Optical Dispenser
      • Mar 1989 - Sep 1991

      Provided customer service, accounting and optical related services. Appointment scheduling, assisting, dispensing and training patients with eyewear. Insurance billing, daily and month-end reporting.

    • Department Manager
      • Feb 1978 - Mar 1989

      Managed retail department. Supervised, scheduled, interviewed, hired, trained and evaluated employess. Store display, weekly and yearly inventories, inventory ordering, running point of sale equipment, balancing cash receipts.

Education

  • Oakland Community College

Suggested Services

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Industry Focus. “Hospitality”

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