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Cathy Franklin-Scott is a seasoned systems analyst with 20+ years of experience in higher education, IT, and healthcare. She has expertise in database management, system administration, and leadership. Cathy has worked at various institutions, including Samford University, GuideStar Health Systems, and Birmingham-Southern College.

Credentials

  • EXIN -- certification (ITIL - IT Infrastructure certification)
    -
    Apr, 2013
    - Jun, 2026

Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Retired
      • Jan 2017 - Present

    • Sr Programmer/Analyst
      • Oct 2003 - Present

      Supports/maintains Banner Administrative System for Student and Financial Aid. Also responsible for support and maintenance of DegreeWorks - degree auditing software and RMS - Room Management system. Responsible for the conversion of Samford's student and financial aid data from the SCT PLUS system to SungardHe Banner Student and Financial Aid 2005-2007.

    • Senior Systems Analsyt (retired)
      • Oct 2015 - Dec 2016

      Supports/maintains the university's Banner software. Lead analyst for the Banner Student system and back-up analyst for Banner Financial Aid. Primary support for the Degree Works - student auditing system. Primary support and creator of interfaces for the RMS Rooms Management System, Jump Forward - NCAA Athletic software, AIM -Disability Resource software. Responsible for reporting across multiple platforms using Argos reporting tool.

  • GuideStar Health Systems
    • Birmingham, Alabama Area
    • Senior Systems Analyst
      • Oct 1998 - Sep 2003
      • Birmingham, Alabama Area

      Responsible for supporting groups, membership and AR on the Amisys Health Insurance system. DBA and IT support for Multiview Accounting package. Responsible for conversion of data from other insurance providers to GuideStar's Amisys system.

    • Configuration Team Lead
      • Mar 1996 - Sep 1998

      In charge of configuration team supporting management decisions for set-up of groups, membership and accounts receivable on the Amisys Health Insurance system

    • Senior Programmer/Analyst
      • Feb 1994 - Mar 1996

      Supported Monument Claims system, and Multiview Finance system. Coverted Health Partners from Monument to Amisys Claims system.

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Benefactor Adminstrator (Datatel)
      • Jan 1993 - Feb 1994

      Responsible for converting BSC 's in-house written Alumni Development data to Datatel (Benefactor) suite. Attended all configuration classes on system and was responsible for initial set-up and configuration.

    • Senior Database Developer
      • Jul 1988 - Jan 1993

      Designed and supported BSC's inhouse written administrative system for Student/Alumni/Finance/HR. Converted BSC to Datatel software 1993-1994.

  • Veterans Hospital - Birmingham, Al
    • Birmingham, Alabama Area
    • Research Assistant
      • Sep 1972 - Feb 1973
      • Birmingham, Alabama Area

      Research assistant for Dr Fred Feagan, studying the effects of flouride on tooth enamel.

    • Laboratory Technician
      • Jun 1969 - Aug 1972
      • Birmingham, Alabama

      Performed daily lab duties and research under the direction of Dr. Richard Shoemaker.

Education

  • 1972 - 1973
    University of Alabama at Birmingham
  • 1986 - 1988
    Jefferson State Community College
  • 1969 - 1972
    Birmingham-Southern College
  • West End High School

Suggested Services

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Industry Focus. “Higher Education”

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