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CV

Cathleen Villalobos

Corporate Lobby Manager at Apple Inc.
Intro Book
Results-driven customer service and sales professional with expertise in event planning and negotiation.
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Location
Cupertino, California, United States, US
Languages
  • English -
  • Spanish -
Skills
  • Customer Service
  • Customer Satisfaction
  • Event Planning
  • Social Media
  • Sales
  • Show all
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Bio

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Cathleen Villalobos is a seasoned customer service and sales professional with 9+ years of experience in managing multiple projects and teams at Apple Inc. and State Farm. She holds a certification as a Licensed Insurance Broker and is proficient in Microsoft Office tools.

Credentials

  • Licensed Insurance Boker
    Certified to write Auto & Home Insurance

Experience

  • Apple Inc.
    • Corporate Lobby Manager
      • Aug 2014 - Present

    • Apple Park Reception Trainer
      • Dec 2017 - Present

    • Receptionist: New Hire Trainer
      • Dec 2016 - Present

      In addition to my Reception job and Projects that I am in charge of for my building, I will now be a trainer for Apple Receptionists. New hires go through a week of training and I will be teaching & encouraging them to be the best employees they can be. I love connecting with people and I am very excited and honored to be given this opportunity.

    • Reception Team Event Organizer
      • Mar 2015 - Present

      I organize Apple's Reception Team Events which includes: choosing the location, in charge of headcount and budget, working directly with Business owners & Hosting the Event. It is a very rewarding position!

  • State Farm
    • Licensed Broker
      • Apr 2008 - Aug 2014

      Managed 2 Agents Books of Business at the same time, Insurance quotes, scheduled appointments, wrote policies, open/close office, in charge of tow records, issued checks,made deposits, calmed down angry customers and was able to resolve their issues, spoke daily with Corporate employees, multi-ta...

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Customer Service and Sales Insurance and Risk Management Financial Services”

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