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Catherine Zhao is a seasoned professional with 8 years of experience in leadership, customer service, and public relations. She holds a Master's degree in Hospitality and Tourism from The University of Queensland and a Bachelor's degree in International Trade from Liao Ning University. Catherine has worked in various roles, including Senior Project Coordinator at the Association of Chinese Canadian Entrepreneurs, Vice President of Public Relations at Centennial College Student Association Inc., and Office Manager for the Ontario Liberal Party 2014 Election Campaign. She has also gained experience in the service industry, working as a waitress at Aroma Juice Bar and in housekeeping at Emporium Hotel. Catherine is proficient in both Chinese and English, with professional working proficiency in English and native proficiency in Chinese.

Experience

    • Canada
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Senior Project Coordinator
      • Oct 2022 - Present

    • Project Coordinator
      • Aug 2015 - Sep 2022

    • Vice President of Public Relations
      • Apr 2014 - Apr 2015
      • Centennial College

      • Establish and maintain good relationships with various business off campus• Planned, organized and coordinated successful seminar with RBC Royal Bank• Outreach to The International Student Office, The School of Business, The Career Counseling Office, The Residence Office and other departments to facilitate the campus affairs• Secure the proper permission documentation for all events• Liaise and promote various events such as RBC career preparation seminar, Chinese New Year Celebration, mid-autumn festival gala, visa application information seminar, etc on campus• Seek of sponsorship cooperation, and volunteer opportunities for members such as ACCE, Enlight, Cpac, Student Career Fair, 519 community centre, Harbourfront centre, etc• Discuss information of student association and develop long term growing plan• Create comprehensive reports with recommendations for the members

    • Operations Staff
      • Aug 2014 - 2015
      • Toronto, Canada Area

      • Take Charge of electronic devices in the student centre• Provide professional guidance for facilities in the student centre• Ensure the cleaness and maintenance of gym facilities and student centre

    • Office Manager
      • May 2014 - Jul 2014
      • Toronto, Canada Area

      • Organized and coordinated the local home and business door to door canvassing, and phone solicitation for support of the candidates in this successful election• Secured commitments from volunteers from social media, personal connections as well as school associations and clubs• Provided logistical organization for the daily notifications to homes and businesses in the targeted areas• Wrote the canvassing and solicitation scripts while training and motivating the volunteers on the appropriate approach to the community• Interacted closely with the volunteers as the canvassing progressed, documenting the feedback as to the reactions from the constituents to pass on to the candidates

  • Emporium Hotel
    • Brisbane, Australia
    • Housekeeping and room service
      • Jan 2012 - Jul 2013
      • Brisbane, Australia

      • This position was in housekeeping• Ensured all facets of cleaning, supply replacement, neatness• Verified that the environment was sanitary and report maintenance

  • Aroma Juice Bar
    • Brisbane, Australia
    • Waitress
      • Jul 2010 - Jul 2011
      • Brisbane, Australia

      • This position was involving all tasks needed to for the store. • Take orders, transacted the sales, ensured proper records were maintained, performed duties as assigned and cleaned the store after closing.

Education

  • 2011 - 2013
    The University of Queensland
    Master's Degree, Hospitality and Tourism
  • 2014 - 2015
    Centennial College
    Business, Marketing
  • 2009 - 2011
    Victoria University
    Bachelor's Degree, International Trade
  • 2007 - 2009
    Liao Ning University
    Bachelor's Degree, International Trade

Suggested Services

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Industry Focus. “Non-profit Organization Management”

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