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Catherine Ofalla Hernando

Sr. Project Manager at KeyPoint Credit Union
Intro Book
Catherine Ofalla-Hernando, a seasoned IT Project Manager with 16 years of experience, holds an Associate of Arts degree from Evergreen Valley College, and is proficient in Tagalog, with expertise in project planning, change management, and staff management.
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Location
San Francisco Bay Area, US
Languages
  • Tagalog -
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Bio

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Catherine Ofalla-Hernando is a seasoned project management expert with a strong background in financial services. As a Sr. Project Manager at KeyPoint Credit Union, she has successfully managed projects from initiation to delivery, ensuring timely and within-budget completion. With over 14 years of experience in IT project management, she has honed her skills in change management, testing, and product training. A National Check Professional, Catherine holds a degree in Associate of Arts (A.A.) from Evergreen Valley College.

Credentials

  • National Check Professional
    ECCHO
    Jun, 2013
    - Apr, 2026

Experience

  • KeyPoint Credit Union
    • United States
    • Banking
    • 100 - 200 Employee
    • Sr. Project Manager
      • Dec 2021 - Present

    • IT Project Manager
      • Jun 2017 - Dec 2021

      -Creates, manages, and maintains project plans-Creates stakeholder and management presentations-Facilitates meetings and working sessions-Works with business partners and business owners to ensure tasks are completed timely and within budget-Works with Business Analysts to build business requirements -Change Management -Coordinates and/or perform necessary testing to ensure successful implementation -Provides product and/or system training as needed

  • Stanford Federal Credit Union
    • Palo Alto, California
    • ACH Specialist
      • Oct 2016 - Jun 2017
      • Palo Alto, California

  • Santa Clara County Federal Credit Union
    • Member Services Manager
      • Apr 2014 - Oct 2016

      Managed Member Services staff whose daily responsibilities included: -Item processing, in-clearing and transits -ATM and mobile deposit processing -ACH processing -Card services and management -Quality control -Legal orders-IRAs-GL balancing and reconciliation -Call Center support-Member research

  • Technology Credit Union
    • United States
    • Banking
    • 200 - 300 Employee
    • Member Service & Support Manager
      • 2007 - Apr 2014

      ATM Operations Management-Managed reconciliation of all ATM related general ledger accounts-Managed ATM cash servicesStaff Management-Managed service and support staff whose daily responsibilities included:-IRA and HSA front-line staff support; audits-Deposits and loan payment processing-Item processing (on-us and transit/deposits)-Legal orders such as levies and subpoenasVendor Management-ATM servicing company-Item processing provider

    • Member Service Team Manager
      • 2003 - 2007

    • Lead Operations Specialist
      • 2000 - 2003

Education

  • Evergreen Valley College
    Associate of Arts (A.A.)

Suggested Services

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Industry Focus. “Financial Services”

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