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Catherine Lester is a seasoned executive leader with expertise in program development, change management, and strategic planning. She has held executive positions in various organizations, including the Annie E. Casey Foundation, City of Seattle, Cuyahoga County, City of Charlotte, and Mecklenburg County. Her experience spans 20+ years, with a focus on human services, public sector management, and community development.

Experience

    • United States
    • Philanthropy
    • 300 - 400 Employee
    • Associate Director
      • Jan 2021 - Present

    • Senior Associate
      • Jan 2019 - Jan 2021

    • Consultant
      • May 2018 - Dec 2018

  • City of Seattle
    • Greater Seattle Area
    • Director
      • Jun 2011 - May 2018
      • Greater Seattle Area

      Executive leader appointed by the Mayor and confirmed by City Council, with responsibility for leading the City’s strategy for human service investments and operations. Key responsibilities and accomplishments noted below. Key Responsibilities:• Set vision and strategy related to the department’s planning, grant-making and direct service activities • Direct supervision of a team of five executive level staff • Span of control included $170M annual budget, 328 FTEs, 450 contracts with nonprofit agencies • Provided guidance on workforce and budget planning, strategy and execution • Represented the department and its interests with City Council, State and Federal partners, philanthropy, other public-sector agencies, nonprofit agencies, media, and key constituents Key Accomplishments: • Primary architect of the department’s strategy for results and racial equity• Scaled Results-Based Accountability (RBA) as basis for procurement practice (78% of all investments shifted to a RBA framework over a four years)• Stabilized department following significant leadership change as evidenced by improved scores in bi-annual employee engagement survey and achieving complete staffing for first time in 4+ years • Led the strategy for a comprehensive homeless strategy that culminated in a competitive Request for Proposal (RFP) for the first time in 10+ years that focuses on performance and racial equity targets • Piloted an Innovation Fund to build capacity in provider network towards results and racial equity • Launched an Age-Friendly Seattle initiative in partnership with AARP and World Health Organization • Led the creation of a Youth Cabinet to align city investments for youth across 10 departments • Achieved an audit ready status with no audit findings for the first time in more than five years

  • Cuyahoga County
    • Cleveland/Akron, Ohio Area
    • Director, Cuyahoga Tapestry System of Care
      • 2009 - 2011
      • Cleveland/Akron, Ohio Area

      Executive leader with responsibility for managing the county’s System of Care, an evidenced-based approach to serving children with serious emotional and mental health issues. Management scope included 10 direct reports, 20 contracts, and $13 million budget. Primary functions included data analysis, program and evaluation design, contract negotiation, contract monitoring, technical assistance and capacity building, social marketing, resource development, workforce planning, budget management and relationship cultivation.

  • City of Charlotte
    • Charlotte, North Carolina Area
    • Director, Vision Charlotte Initiative
      • 2006 - 2009
      • Charlotte, North Carolina Area

      Leader with responsibility for a public/private partnership designed to integrate human services with physical development in one the city’s revitalization neighborhoods. Management scope included four direct reports, seven contracts, and $1 million budget. Primary functions included data analysis, program/service design, case/crisis management, resource development, community engagement, social marketing, budget management, workforce planning, and relationship cultivation.

  • Mecklenburg County
    • Charlotte, North Carolina Area
    • Social Service Manager/Project Coordinator Department of Social Services
      • 2000 - 2006
      • Charlotte, North Carolina Area

      Member of a team tasked with developing, implementing and providing leadership to practice enhancement to improve outcomes for vulnerable children and families in the public child welfare system. Management scope included seven direct reports. Primary functions included data analysis, program design, case/crisis management, resource development, policy development, change management, and relationship cultivation.

Education

  • 1997 - 1999
    Case Western Reserve University
    Master of Science, Social Work
  • Ryerson University
    Bachelor's degree, Social Work

Suggested Services

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Industry Focus. “Government Administration”

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