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Bio

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Catherine Jones is a seasoned retail executive with 20+ years of experience in sales, operations, and leadership. She has held various roles, including Area Manager, Sales Manager, and General Manager, and has expertise in customer experience, profit and loss management, and coaching and mentoring. Catherine holds an Associates Degree from Central Maine Community College and has certifications from LinkedIn and Microsoft.

Credentials

  • Delivering Bad News to a Customer
    LinkedIn
    Nov, 2021
    - May, 2026
  • Improving Your Leadership Communications
    LinkedIn
    Oct, 2021
    - May, 2026
  • Influencing Others
    LinkedIn
    Jul, 2021
    - May, 2026
  • Communicating Across Cultures
    LinkedIn
    Jan, 2021
    - May, 2026
  • Motivating and Engaging Employees
    LinkedIn
    Oct, 2020
    - May, 2026
  • Microsoft Technical Associate
    Microsoft
    Feb, 2015
    - May, 2026

Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • SMB Team Manager
      • Apr 2019 - Present

    • Escalation Agent
      • Mar 2017 - Present

    • Business Technical Support
      • May 2012 - Present

    • Area Manager
      • May 2008 - Jul 2010
      • Maine

  • US Cellular
    • Lewiston/Auburn, Maine Area
    • Sales Manager
      • Jan 2007 - May 2008
      • Lewiston/Auburn, Maine Area

  • REGAL CINEMAS
    • Brunswick Maine
    • General Manager
      • Apr 2000 - Nov 2006
      • Brunswick Maine

Education

  • 2010 - 2012
    Central Maine Community College
    Associates Degree, General Education

Suggested Services

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Industry Focus. “Retail”

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