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Catherine Gracie is a seasoned administration professional with a strong background in customer service, data entry, and office administration. With experience in various industries, including government, finance, and healthcare, she has developed a genuine commitment to customers and staff. She is readily adaptable to change and innovation, with a proven track record of working independently and as a team member. She holds a Legal Secretarial Course and a Secretarial Course & Diploma, and has worked in various roles, including Administration Assistant, Receptionist, and Customer Service Representative.

Experience

    • Receptionist/Administration Assistant
      • Jul 2016 - Nov 2018
      • Sydney, Australia

    • Administration Assistant
      • Jan 2015 - Dec 2015
      • Mudgee NSW

      Based in Mudgee NSW, Zero Zap Test Tag is a small privately owned business that conducts inspection, testing and tagging of electrical appliance and leads. My partner owned this business and I was involved in running this business from an administration and business continuity point of view. Tasks included –• General customer service order taking, billings, invoicing, collection of receivables, banking, reconciliations, tax and account statement preparation, and invoice payments to suppliers.• Marketing material distribution.• Managing appointment setting and contractors• Assisting owner/ director with day to day tasks to run the business. Reason for leavingReturned to Sydney from country NSW

    • Land & Property Information Administration Assistant – Image Capture Section
      • Mar 2014 - Oct 2014
      • Sydney, Australia

      Land Titles office manages all property title across New South Wales. My role within this office included Data entry and processing of Mortgages, Discharging of Mortgages, completion of Caveats and the withdrawal of Caveats for filing and client returns. I was also involved with administration for Town and Country plan processing. The role required me to –• Work independently on specific tasks but contribute to team results and assigned duties.• Report to a senior manager of the department who provided the direction and daily task allocation.Reason for leavingPartner decided to establish new business in Mudgee and as a consequence I moved to Mudgee to assist in the establishment. The role was a contract role so I ended the contract

    • Registry Officer – Official Receivers Notices & Registry Section
      • Dec 2011 - Oct 2013
      • Sydney, Australia

      ITSA (now AFSA) provides improved and equitable financial outcomes for consumers, business and the community through application of bankruptcy and personal property securities laws, regulation of personal insolvency practitioners, and trustee services. My role within this office included –• Registration of all Notices 77C, 139ZL, 139ZQ, 128E, 81A onto the Official Receiver Notices Database• Preparation of files from the trustee and issuing acknowledgement receipts of the Notices ti the relevant trustee by email• Processing all incoming Progress Reports.• Processing all Attempted Affidavit of Service and Affidavit of Service for all 77CA Notices and entering of this on to a database for further processing• Follow up of all Compliance matters outstanding and regular update of the database• Establishment and maintenance of files for all notices• Invoice receipt and preparation and processing for approval and payment.• Support for team inclusive of telephone interaction with banking institutions.Reason for leavingRole was a contract role and contract ended.

    • Customer Service Representative – Banking & Administration
      • Feb 2010 - Oct 2011
      • Hornsby NSW

      Insolvency Management Services deals with the Australian Insolvency industry on behalf of our clients. My role within this company included - • General Office administration• Inventory ordering and maintenance of all stationery requirements• Reception duties• Undertake banking• Maintain all IMS Databases and systems (ECOLL & COSMOS)• Assist IMS Head of operations and Directors• Participate in team meetings & trainingsReason for leavingRole was enjoyable however I wanted to become part of a larger organisation.

    • Administration Assistant
      • Sep 2007 - Feb 2010
      • Ryde NSW

      Royal Rehabilitation Centre – Sydney is a premier rehabilitation provider in Australia offering world-class facilities and innovative programs tailored to individual patient’s needs. My role within the center was varied and included providing administration and secretarial support to the clinical operations manager of the spinal injury unit, the spinal outreach services, cars and Dixon unit, Driving assessment unit, radiology and human resource teams. The varied roles tasks included - • General Office administration• Organising patient lists• Organising medical procedure appointments• Secretarial support for doctors and professors referrals and patient results and current treatment regimes• Reporting and minutes of meetings• Adaptability to relocate to different units and learn tasks quicklyReason for leavingRole was a contract role and contract eventually concluded.

  • AGL Energy
    • St Leonards NSW
    • Administration Assistant
      • 2004 - Sep 2007
      • St Leonards NSW

    • Registry Officer
      • 2002 - 2004

    • Administration Assistant / Consumer Relation Officer / Receptionist
      • 1987 - 2002

Education

  • 1999 - 1999
    Learned Friends
    Legal Secretarial Course
  • 1985 - 1985
    Eastwood Secretarial College
    Secretarial Course & Diploma
  • 1981 - 1984
    Mt St Benedict College
    NSW School Certificate

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Government Administration”

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