Experience

• 

  Decisely

  • Atlanta Metropolitan Area

  • Client Onboarding Specialist

    • Nov 2020 - Present
    • Atlanta Metropolitan Area

    • Provide timely and effective sales administrative support managing sold case paperwork to assist small businesses implement health care coverage• Managed multiple new accounts install various lines of health insurance policies in 30 days• Initiate clients' onboarding, properly configuring and populating the portal with correct policies, rates and contributions• Establish, monitor and promote open enrollment • Identify the required carrier applications for installation of policies while ensuring accuracy• Proactively follow-up with client on missing or incomplete information to ensure adherence to deadlines• Educate new business owners of ACA compliance • Provide technical support for portal usage • Map standard documents for electronic signature • Complete onboarding process to smoothly transition the client to assigned Account Manager

• 

  MCIC Vermont, LLC

  • United States
  • Insurance
  • 100 - 200 Employee

  • Claims Specialist

    • Jul 2020 - Dec 2022

    • Audit and reconcile claims expenses, identify noncompliant expense invoices • Organize data and create reports• Research derivation of distributed checks as requested

  • Administrative Assistant

    • Mar 2019 - Jul 2020

    • Audit and reconcile claims expenses, identify noncompliant expense invoices, organize data and create reports, research derivation of distributed checks as requested• Research and order supplies, provide cost analysis for purchases, keep inventory of essential supplies, evaluate new vendors, negotiate favorable pricing, • Manage calendars, schedule meetings and travel arrangements, submit expense reports for various executives• Manage security system, control access badges for employees, contractors and visitors, invalidate cards and restrict access as needed, produce reports on activity monthly• Manage maintenance requests, trouble-shoot and fix office equipment, research issues, coordinate solutions with technical advisors and follow up on maintenance issues

• 

  Crespac Inc.

  • Tucker, GA

  • Customer Service Manager/Production Coordinator

    • Oct 2015 - Nov 2018
    • Tucker, GA

    • Projected expected sales volume, identified sales trends, monitored and replenished stock levels• Created detailed operations manual and shipping specs sheets, trained and monitored staff• Trained new employees on multiple technology tools and best practices of company projects• Researched and developed new product lines, set competitive pricing, execute marketing initiatives• Production Coordinator - Processed and scheduled all work orders and materials needs• Maintained ongoing client relationship through clear and concise communication

• 

  East Penn Self Storage

  • Site manager

    • Jan 2013 - Jun 2014

    • Leased storage units, rented U-Haul trucks, sold packing supplies, maintained facility• Collected on delinquent accounts• Trained new employees; updated training manual to incorporate new software

• 

  Hillcrest Elementary School

  • Teacher

    • Sep 1991 - Jun 1999

    Taught 5th grade. Served as student council advisor. Worked on committee to develop Science Fair curriculum and procedures. Utilized computers in various lessons, including networking with other schools, producing student story books, collect and analyze data for science projects.

• 

  SP Livingston Elementary School

  • Teacher

    • Sep 1989 - Jun 1991

    Taught 6th grade science, language arts and reading. Trained as an Educational Technology Specialist in order to train and assist colleagues in computer literacy, personal productivity and educational techniques using the computer as an instructional tool.

• 

  Elmont Union Free School District

  • Teacher

    • Sep 1988 - Jun 1989

    Taught elementary science lab to grades 3-6. Organized school-wide Science Fairs; ordered science equipment and supplies; conducted after school science clubs.

• 

  Three Hierarchs Parochial School

  • Teacher

    • Sep 1987 - Jun 1988

    Taught 7th and 8th grade Math and Science. Initiated and organized Science Fair. Ordered and organized science equipment.