See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Catherine Downey is a seasoned sales and customer service professional with 8+ years of experience in management, event planning, and team leadership. She has a strong background in retail, having worked in various roles including supervisor, executive secretary, and sales advisor. Catherine holds a High School diploma and an NVQ in Retail Levels 1 and 2.

Credentials

  • NVQ in Retail Levels 1 and 2
    -
    Jun, 2015
    - Apr, 2026

Experience

    • general operative
      • Jul 2017 - Present

  • Anooserve
    • Belfast, United Kingdom
    • Executive Secretary
      • Nov 2015 - Present
      • Belfast, United Kingdom

    • Supervisor
      • Oct 2010 - Jul 2017

      In my role as a supervisor I have a lot of responsibilities: Cashing up of the takings for the day, managing and coaching the staff, and being constantly aware of any security threats in the store are but a few. Managing the sales floor and making sure everyone is being given the service the deserve is my main objective but I am also entrusted with a lot of the tasks in our office as well. This means that I have to be able to rely on my staff, which is why I am involved in one-to-one coaching with each of them to discover their individual strengths.My secondary role is as a Sales Advisor and head of the Gold Department. This means that I have to merchandise the gold areas to a high standard and be well informed of any stock changes or new items so I can provide information to the customers.I really enjoy my work here; getting to know each customer individually to provide them with the perfect choice is actually quite fun and I am good at it. I'm frequently top of our sales targets and would love to bring this success with me.In 2016, I have been made a permanent full time supervisor in a new store after 2 years of being a step up supervisor.

    • Bar Staff
      • May 2010 - Jun 2010
      • Belfast

      A temporary position that hardened me to working in a stressful environment and dealing with intoxicated customers. Although I was only here for a month (and then a few days every now and then), I provided an excellent customer service and was often given tips and compliments.

  • Randox
    • Belfast, United Kingdom
    • Laboratory Technician
      • Jun 2007 - Jul 2007
      • Belfast, United Kingdom

      I spent 6 weeks here on a temporary summer contract. I learned to handle hazardous materials and manage company assets in the stockrooms. I was officially trained in COSHH (Control of Substances Hazardous to Health) which, although not useful in most careers, taught me that I was good at learning new procedures very quickly.

Education

  • 2003 - 2010
    Newtownbreda High School
    High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Medical Equipment Manufacturing”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles