Experience

• 

  University of Southern California

  • University of Southern California

  • Senior Administrator

    • Sep 1994 - Feb 2009
    • University of Southern California

    Business Development implementation /development on goal setting/performance improvement activities utilizing daily metrics, visual management, and huddle approaches.Demonstrated expertise in developing /implementing curriculum of online learning and face-to-face activities and testing for learning needs.Operations ManagementAssumed full responsibility in coordinating and managing a wide range of clinical operations.Training and DevelopmentTrained students/ staff online with emerging technologies (web-based Blackboard and e-learn environments).Managed aspects of staff assignment, hiring, promotions,salary increases in accordance with the university policy.Accountability providing performance evaluations using performance standards. Established staff accountability mechanisms that monitored staff’s work product.Strategic Planning/ImplementationBest practice approaches on process improvement -planning, priorities, systematic performance assessment, and implementation based on evaluation and maintaining achieved improvement.Administrative SupportAssessed functionality in workflow and use of application as changes requested in clinical operations.Implementation Team for Electronic Health Record "Go Live".

• 

  Northern Nevada and Southern California

  • Registered Dental Hygienist

    • 1986 - 1996

    Provided patient care in general dental practice as well as periodontal practice. Patient education and introduced variety of at home care products.