Bio
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Topline AI
Catherine Chu is a seasoned hospitality professional with extensive experience in customer service, team leadership, and management. She has worked in various roles, including Office Administrator, Assistant Front Office Manager, and Housekeeping Manager, and holds a Bachelor's Degree in Hospitality Management from the University of Central Florida.
Experience
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Vanguard Cleaning Systems of Northeast Florida
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Jacksonville, Florida, United States
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Office Administrator
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Feb 2022 - Present
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Jacksonville, Florida, United States
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Southbank Hotel at Jacksonville Riverwalk
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Jacksonville, Florida, United States
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Assistant Front Office Manager
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Jun 2021 - Mar 2022
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Jacksonville, Florida, United States
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Chick-fil-A
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St Augustine, Florida, United States
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Quality Captain
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Oct 2020 - Jun 2021
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St Augustine, Florida, United States
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United States
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Hospitality
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1 - 100 Employee
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Housekeeping Manager
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Nov 2018 - Apr 2020
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Housekeeping Supervisor
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Aug 2018 - Nov 2018
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Guest Service Supervisor
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Apr 2017 - Aug 2018
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Guest Service Agent
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Mar 2015 - Jun 2016
Check guests in and out of Resort while providing customer service
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Fairbanks Restaurant
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Winter Park, FL
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Manager/Cashier
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Jul 2005 - Mar 2015
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Winter Park, FL
- Oversee front-of-house operations during assigned shift, including supervision of 4 employees- Prepare weekly schedules and payroll for all employees- Operate cash register while providing guest service
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Guest Service Host
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May 2014 - Sep 2014
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Education
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2012 - 2014University of Central Florida
Bachelor's Degree, Hospitality Management -
2009 - 2011Valencia College
Associate's Degree, General Studies
Suggested Services
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Industry Focus. “Hospitality”
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