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Catherine Brailey profile image

Catherine Brailey

Lion Relationship Manager - South Island at Booth's Transport
Intro Book
Logistics expert with supply chain management and customer service expertise.
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Location
Cromwell, Otago, New Zealand, NZ
Skills
  • Logistics
  • Logistics Management
  • Operations Management
  • Supply Chain Management
  • Transportation
  • Show all
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Bio

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Catherine Brailey is a seasoned logistics professional with extensive experience in supply chain management, transportation, and customer service. She has held various roles in New Zealand, including Lion Relationship Manager - South Island at Booth's Transport and Customer Services representative at Toll Group.

Experience

  • Booth's Transport
    • Cromwell, Otago, New Zealand
    • Lion Relationship Manager - South Island
      • Sep 2022 - Present
      • Cromwell, Otago, New Zealand

  • Bascik Transport
    • Cromwell, Otago, New Zealand
    • Administration & Customer Care
      • Nov 2021 - Oct 2022
      • Cromwell, Otago, New Zealand

  • Toll Group
    • Australia
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Customer Services representative
      • Jun 2012 - Nov 2021

    • Customer Service Manager
      • Jan 2009 - Jun 2012

    • Customer services representative
      • Jun 2008 - Jan 2009

  • Kroma Colour Prints
    • Christchurch
    • National Transport Administrator
      • Jun 2000 - Jun 2008
      • Christchurch

      Implementation of a national spreadsheet for all transport contracts between Kroma and New Zealand Couriers throughout New Zealand.Complete yearly reviews on charging and DIFOTsFull review of contracts to ensure charges are updated correctly to avoid over charges and credit.Daily monitoring of movements for deliveries and follow up on those queries if delays or lateAdvise the regional branches of delays if any and keep them posted through the delay so customers are informed in a timely manner

  • Sales Support
    • Christchurch
    • New Zealand Couriers
      • Feb 1997 - Jun 2000
      • Christchurch

      Sales support for 3 sales staff, - proposals, dealing with driver queries, contract input, implementing a cost spreadsheet to ensure correct percentages for freight were given by reps, occasional telemarketing, peak planning and assisting drivers/customer services over the busy periods

  • New Zealand couriers
    • Christchurch
    • Customer Services Representative
      • Jul 1996 - Feb 1997
      • Christchurch

      Customer services i.ebookings, redirections, ticket orders, track n traceClaims

Education

  • 1984 - 1988
    Christchurch girls high school

Suggested Services

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Industry Focus. “Transportation, Logistics, Supply Chain and Storage”

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