Experience

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  Digital8

  • Australia
  • Advertising Services
  • 1 - 100 Employee

  • Junior Digital Account Manager

    • Apr 2023 - Nov 2023

    • Managed and implementing social media strategies and pay per click campaigns.• Liaised with clients regarding their digital marketing accounts.• Assisted with creating and scheduling social media content.• Created and designed branded assets.

  • Digital Marketing Intern

    • Feb 2023 - Apr 2023

    • Creating social media graphics and content for internal business social media channels.• Completed training to achieve multiple Google Ads Certifications.• Assisted with website audits to improve the quality of client websites.

• 

  Petal & Pup

  • Customer Experience Representative

    • May 2022 - Apr 2023

    • Assisted with the online experience of customers across various channels. • Responded to urgent customer queries and consistently providing appropriate solutions.• Utilized de-escalation skills on a daily basis.

• 

  Mowat Urogynaecology

  • Australia

  • Medical Receptionist

    • Feb 2022 - Aug 2022
    • Australia

    • Provided full front office reception and administrative support to two healthcare specialists. • Managed all incoming queries and scheduling for both practitioners.• Communicated with multiple external partners to maintain detailed surgery schedules. • Processed all surgery + outpatient payments, bills, and claims.

• 

  Queensland Health

  • Brisbane, Queensland, Australia

  • Administrative Officer

    • Dec 2021 - Mar 2022
    • Brisbane, Queensland, Australia

    • Worked efficiently across a variety of different clinics on limited notice.• Undertook extensive training to become highly capable at administrative tasks/programs and handling sensitive situations in a variety of scenarios. • Multi-tasked daily with a high level of attention to detail in high-pressure environments.

• 

  Botanica Real Food

  • Brisbane, Queensland, Australia

  • Front of House Staff

    • Jun 2021 - Dec 2021
    • Brisbane, Queensland, Australia

    • Provided friendly customer service in fast-paced and high-volume situations. • Built loyal clientele through friendly interactions.• Maintained a sanitary workspace in line with food safety standards.

• 

  Petal & Pup

  • Brisbane, Queensland, Australia

  • Order Fulfillment Assistant

    • Jan 2019 - Oct 2021
    • Brisbane, Queensland, Australia

    • Collaborated with distribution department to achieve daily delivery targets. • Accomplished personal targets within a team. • Experienced working under pressure and multi-tasking daily.

• 

  Glue STORE

  • Brisbane, Australia

  • Retail Sales Assistant

    • Oct 2016 - Nov 2019
    • Brisbane, Australia

    • Provided tailored customer service by building customer relationships.• Accomplished personal daily targets to work toward a team goal. • Used problem solving to find abstract ways to satisfy unique customer needs. • Handled daily phone calls professionally.

• 

  McDonald's

  • Brisbane, Queensland, Australia

  • Crew Member

    • 2015 - 2016
    • Brisbane, Queensland, Australia

    • Delivered the best quality experience to customers.• Maintained a clean and safe work environment.• Worked efficiently within a team in a fast-paced environment.