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Cassie Burgan is a seasoned administrative professional with experience in human resources, insurance, and customer service. She holds an Associate's degree in Human Resources Management/Personnel Administration and has certifications in Human Resource Management. Cassie has worked at WPS Health Insurance for over 11 years, most recently as an Insurance Services Representative, and at Compeer Financial for 4 years. With expertise in Microsoft Office, Excel, and Outlook, Cassie has honed her skills in data entry, administrative assistance, and customer service. She has also developed strong time management skills, having worked in fast-paced environments. Cassie is committed to ongoing learning and professional development, with a focus on HRIS, employee orientation, payroll, and benefits.

Credentials

  • Human Resource Management
    Madison Area Technical College
    Dec, 2015
    - Apr, 2026

Experience

  • Compeer Financial
    • Sun Prairie, Wisconsin, United States
    • Insurance Services Rep
      • Apr 2020 - Present
      • Sun Prairie, Wisconsin, United States

    • United States
    • Insurance
    • 700 & Above Employee
    • Employer Solutions Assistant
      • Apr 2016 - Apr 2020

      Processed group quotes, renewals and changes with Excel, Outlook, Adobe and Word.Manages multiple tasks and prioritizes them accurately.Communicates with Management and other departments.

    • Clerk IV
      • Dec 2011 - Apr 2016

      My main responsibility was to index correspondence received in the Customer Service Department. Indexing requires me to analyze the correspondence and route it to the appropriate department by entering it into Facets. I also assisted many departments with various data entry and clerical tasks.

    • Clerk III
      • Apr 2010 - Dec 2011

      I processed incoming mail for imaging. I maintained a high quality work by acheciving the required number of pieces of mail worked and 100 percent audits.

    • Clerk III
      • Jul 2008 - Apr 2010

      I processed outgoing mail by prepping and metering it. It was required of me to have strong time management skills because the mail had to be mailed by specific times through out the day.

Education

  • 2014 - 2017
    Madison Area Technical College
    Associate's degree, Human Resources Management/Personnel Administration, General

Suggested Services

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Industry Focus. “Human Resources and Staffing”

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