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Bio

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Experience

    • Information Systems Analyst
      • Apr 2023 - Present

    • IT Analyst
      • Sep 2022 - Apr 2023

    • Systems Analyst
      • Sep 2015 - Apr 2022
      • Guelph, Canada Area

      • Worked with administrative department to implement a new system. Tasks involved troubleshooting and testing to ensure accuracy.• Developed a member portal to run reports, access dashboards and submit requests directly online.• System administration tasks such as maintain logins, create system workflows, create validation rules and ensure data integrity. • Work on Web form enhancements as well as Web Service and FTP integration. • Train both staff members and clients on process changes.• Creating renewal documentation from system including invoices and all required insurance documents.

Education

  • 2011 - 2015
    Wilfrid Laurier University
    Bachelor of Arts (B.A.), Criminology
  • 2017 - 2019
    Conestoga College
    Diploma of Education, Business analyst
  • 2007 - 2011
    Elmira District Secondary School

Suggested Services

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Industry Focus. “Insurance”

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