Experience

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  Builders FirstSource

  • Mansfield, Massachusetts, United States

  • Kitchen Views Purchaser/Receiving Office Administrator

    • Nov 2021 - Present
    • Mansfield, Massachusetts, United States

    Dual Role:~Ensure daily maintenance of inventory counts and quality control procedures for incoming and outgoing product shipments and correlation of Purchase Orders to incoming product~Coordinate schedules of dozens of receiving shipments for immediate release to be shipped~Sustain a positive working attitude and optimistic customer service demeanor~Assist receiving staff in preparing customer order pick up times and will-call orders~maintain safety protocols and training~Assist the General Manager in executing high level tasks as needed~Responsible for creating new flow chart for improved communication internally~Match sales orders to purchase orders for accurate products sent to vendor~Ensure all orders match incoming invoices and adjust accordingly~Purchase all products for production, including both Stock and Direct shipped products from hundreds of vendors~Oversee and maintain deliveries and records to maximize opportunities for profit

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  Mercer

  • Norwood, MA

  • Licensed Benefits Counselor

    • Aug 2014 - Feb 2022
    • Norwood, MA

    ~ Promoted to a dedicated team as a result of exceptional performance~ Responsible for providing a full range of Human Resources services including payroll, paid time off, leaves, wellness incentive and technical assistance~ Guide employees through open enrollment process~ Ensure carrier, state, and company guidelines are adhered to~ Enter all information related to the call for reporting purposes~ Hold high metrics scores in all aspects of call center stats~ Work with internal business partners to achieve business unit results~ Currently hold Life and Health Insurances and am working towards Property & Casualty License

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  Home Health Care

  • Mansfield, MA

  • Personal

    • Dec 2012 - Aug 2014
    • Mansfield, MA

    ~ Time off from career to care for disabled family member while working part time, contract positions at Needham Electric Supply in Canton, MA as Executive Assistant to the Vice President of National Accounts and Administrative Assistant to both owners of Decelle, Burke & Associates.

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  Boys & Girls Clubs of Boston

  • Executive Assistant & Development Officer

    • Jan 2009 - Dec 2012

    ~Responsible for all office management, including account P/R, Liaison between clubhouse and corporate headquarters, production and management of all communications, discreet and time-sensitive materials, phone systems and part of the security team. Also perform historically descriptive tours, orientations and training for new and existing members and parents. Handle majority of escalated parental issues, especially those pertaining to finances~Oversee all fundraising from inception to completion and follow-up~Grant writing~Supervise 3 staff at membership desk to ensure smooth flow of registration, dialy attendance count, and security of the members ages 6-18. Assist in resolving any financial, membership or parental issues that may arise~Manage 3 staff and all volunteers in the kitchen, which serves 300+ kids a day. This includes complying with all state, city and agency inspections, certifications and other regulatory requirements. Manage inventory and cleanliness of kitchen area~Conduct management of Advisory Board, including database management, secure financial records, execute meetings, email and telephone contact~Handle all travel arrangements for staff~Assist the Executive Director of all budget management. Responsible for 2/3 of the projected budget income

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  New England Controls

  • Project Administrator

    • Jan 2008 - Nov 2008

    ~Daily and weekly updates of financial reporting using Microsoft Office Suite~Direct liaison between engineers, management, external clients and contractors~Coordinate meetings, schedules and on-boarding of contractors~Engage new engineers by handling all travel and living arrangements and acclimating them to a new environment~Review and revision of all documents and training books~All administrative duties as pertaining to the project

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  Geerlings & Wade

  • Part-Time Personal Wine Consultant

    • Jul 2001 - Sep 2008

    ~Acquire and maintain new client database by direct mail, web page design and telephone sales~Coordinate team meetings, training classes, vacation schedules and feedback for 20 employees~Director of several training classes in wine appreciation, diversity and sales~Consistently maintained highest sales record

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  Network World

  • Event Registrar and Customer Service Manager

    • Mar 2005 - Oct 2007

    ~Primary person responsible for handling customer service calls and emails~Qualifying and approving registrations for several events, including IT Roadmap, DEMO, The Security Standard and custom events~Manage confirmation process, crafting schedule, scripts and follow-up calls and emails~Testing and implementing changes to database as a main contact with IS~Travel to each event, equivalent to 30% travel

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  Paychex

  • Corporate Sales Specialist

    • Aug 2001 - Mar 2005

    ~Aid in development of referral network to assist in increasing database~Oversee sales representative's daily sales/lead flow to ensure proper reporting to both Paychex corporate office, as well as Bank of America corporate offices~Gather data for internal and external record-keeping and evaluate daily processes and procedures. Provide the necessary feedback, solutions and alternatives to alleviate future issues~Provide superior customer service to external prospects

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  Putnam Investments

  • Senior Correspondent and Agility Representative

    • Feb 1995 - Apr 2001

    ~Review and remain current on regulatory issues and policies~Provide support, communication (phone, email, web and direct contact), training and quality control of all correspondence to internal and external clients~Handle a variety of customer issues, adjustments and reconciliations of all retirement related accounts~Initiate training and development of all new employees as well as formulate, from inception, a new training manual at a new facility