Experience

• 

  City of Victoria BC

  • Canada
  • Government Administration
  • 400 - 500 Employee

  • Communications and Engagement Assistant

    • Nov 2022 - Present

    As a dynamic Communications and Engagement Assistant, I excel in responding to public inquiries and skillfully copy editing while efficiently distributing City media releases. Collaborating closely with Communication and Engagement coordinators, I actively contribute to developing strategic communication approaches. I liaise seamlessly with city staff across departments to ensure accurate information for media inquiries, and proactively monitor media outlets, curating a daily internal reading list for the entire staff. My proficiency extends to analyzing qualitative data derived from Campaigner for insightful marketing strategies. Diligently tracking and responding to all incoming correspondence, I strategically note emerging trends, amplifying the City's communication impact.

  • Administrative Clerk, Parks, Recreation and Facilities

    • Sep 2006 - Present

    In my role as a dedicated Clerk within Parks, Recreation, and Facilities, I efficiently handle diverse responsibilities such as inputting payroll, promptly responding to public inquiries, and providing clear explanations of City bylaws. I adeptly create Calls for Service and identify emergencies, ensuring swift and appropriate actions. My attention to detail shines as I maintain essential databases, process invoices, and issue permits. Collaborating seamlessly with fellow staff members, I coordinate various project elements and engage with individuals and groups to fulfill their recreational requirements. My dedication extends to taking comprehensive meeting minutes and skillfully reconciling expense cards, all while upholding a commitment to effectively address regulations and by-laws for inquiring parties on a daily basis.

• 

  M.H. Law Corporation

  • Victoria, British Columbia, Canada

  • Deputy Electoral Officer

    • Jan 2007 - Present
    • Victoria, British Columbia, Canada

    In my role as Deputy Electoral Officer, I play a pivotal role in facilitating Indigenous Chief and Council elections. With precision and dedication, I oversee the seamless creation and distribution of mail-in ballots, as well as supervise in-person voting during these significant elections. My meticulous approach extends to accurately tabulating votes, recording, and ultimately announcing results. I am deeply committed to ensuring the safety and cultural respect of each election process, providing a secure and inclusive environment for all members of Indigenous communities to exercise their voting rights.

• 

  University of Victoria

  • Victoria, British Columbia, Canada

  • National Book Launch Event Coordinator

    • Sep 2022 - Sep 2022
    • Victoria, British Columbia, Canada

    In my capacity as the Event Coordinator for the national book launch of "But I Live: Three Stories of Child Survivors of the Holocaust," I orchestrated a seamless schedule of events that brought together a diverse range of stakeholders. Through effective communication and collaboration, I successfully liaised with multiple key partners, ensuring their alignment with the event's objectives. I adeptly managed an operational budget of $2000, allocating resources judiciously to achieve our goals. A significant aspect of the event's success was the forum I created, enabling the three featured artists to engage meaningfully with the community members in attendance. This interaction fostered a profound exchange of ideas and perspectives, enriching the overall experience for all involved.

• 

  Landscapes of Injustice, University of Victoria

  • Victoria, British Columbia, Canada

  • Assistant Curator, Esquimalt Gorge Pavilion Project

    • Jan 2022 - Apr 2022
    • Victoria, British Columbia, Canada

    During my tenure as Assistant Curator for the Esquimalt Gorge Pavilion project, a component of Landscapes of Injustice, I undertook multifaceted responsibilities with precision and dedication. My role encompassed thorough research of Japanese Canadian internment, curating compelling images, and crafting engaging historical content. A vital aspect of my contribution was liaising seamlessly with a diverse array of stakeholders, fostering collaborative relationships and ensuring project alignment. I led impactful community engagement initiatives, orchestrating both formal and informal consultations with key partners to garner valuable insights. My meticulous approach extended to maintaining a highly detailed Master Objects List, which accurately accounted for all project variables.

• 

  University of Victoria

  • Victoria, British Columbia, Canada

  • Teaching Assistant

    • Sep 2020 - Apr 2022
    • Victoria, British Columbia, Canada

    Throughout my role as a Teaching Assistant during the pursuit of my graduate degree, I actively engaged in various responsibilities that substantially enhanced students' academic development. Demonstrating meticulous attention, I meticulously line-edited over 100 student papers and projects, adeptly refining grammar, spelling, usage, punctuation, and syntax. Nurturing improvement, I thoughtfully provided constructive feedback to enhance students' writing skills, consistently employing a sensitive approach. Operating effectively within demanding timelines, I managed tasks proficiently, contributing to a seamless and enriching learning experience for all participants.

• 

  Province of British Columbia

  • Greater Kelowna Metropolitan Area

  • Financial Assistant Worker

    • Sep 1998 - Jun 1999
    • Greater Kelowna Metropolitan Area

    In my capacity as a Financial Assistance Worker for the Province of BC, I played a pivotal role in evaluating and determining clients' eligibility for financial assistance, aligning with provincial regulations. Moreover, I skillfully managed an extensive caseload of over 150 clients, meticulously ensuring continuous adherence to Ministry regulations. With a focus on holistic well-being, I offered tailored recommendations for relevant social programs to enrich clients' lives. My commitment to accuracy and confidentiality was evident as I maintained detailed records of clients' needs assessments, contributing to a comprehensive and confidential support system.

• 

  Scotiabank

  • Various

  • Customer Service Representative

    • Sep 1994 - Aug 1998
    • Various

    In my role as a Customer Service Representative at Scotiabank, I undertook a range of responsibilities that centered on providing efficient and effective service to clients. This encompassed creating customer accounts, skillfully promoting and selling banking products, as well as meticulously managing corporate accounts. My attention to detail was evident in accurately inputting data, ensuring precision in all transactions. Additionally, I held the responsibility of safeguarding branch safe combinations, contributing to the security and integrity of the branch operations.