Experience

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  Accurate Auto Service

  • Senior Administrative Assistant

    • Feb 2011 - Present
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  Annapolis Endocrinology

  • Annapolis, MD

  • Front Desk Receptionist

    • Jan 2010 - Feb 2010
    • Annapolis, MD

    During my time as Front Desk Receptionist I made quality assurance and control my number one priority. While performing daily duties I continuously looked for ways to improve processes and quality in my work. - Developed and maintained electronic and hard copy filing system performing data qualit...

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  Homestead Gardens, Inc.

  • Davidsonville, MD

  • Customer Service/Sales

    • Sep 2009 - Dec 2009
    • Davidsonville, MD

    As a customer service specialist I provided support to our customers ranging from answering questions to helping with account discrepancies. I also knew when to ask for assistance from other departments to help resolve any issues. Provided customer service support and escalated calls for further ...

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  Kidz World Daycare

  • Riva, MD

  • Secretary

    • Mar 2007 - Oct 2007
    • Riva, MD

    As secretary I performed a range of duties for the day care. As with many of the small businesses I have worked with I had to wear many hats. - Developed and maintained electronic and hard copy filing management system that ensured data was accurate, complete, and current i.e., addresses, doctor,...

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  Rite Aid Pharmacy

  • Annapolis, MD

  • Pharmacy Technician and Cashier

    • Sep 2005 - Mar 2006
    • Annapolis, MD

    My time at Rite Aid was very educational. I had the opportunity to work on soft skills such as effective communication, teamwork and management. I also improved specialized skills related to being a pharmacy technician. - Coordinated with doctor's offices and insurance companies to fill presc...