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Bio

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Casey Chaplin is a versatile professional with experience in various fields, including customer service, sales, and management. She has worked as a dishwasher, instructor, owner, assistant manager, website manager, and eBay clerk. Chaplin also holds certifications in personal training and private investigation.

Credentials

  • personal training specialist
    canfitpro
    Aug, 2018
    - Apr, 2026
  • private investigator license
    Ontario Ministry of Community Safety and Correctional Services
    Nov, 2017
    - Apr, 2026

Experience

  • University of Guelph
    • Guelph, Ontario, Canada
    • Dishwasher
      • Sep 2019 - Present
      • Guelph, Ontario, Canada

      - Responsible for collecting dishes from around the kitchen- Using appropriate methods to ensure a high standard of cleanliness- Working alone, or as part of a team to ensure a consistent workflow in a high volume environment- Providing support to other departments as needed- Using an industrial dishwasher- Cleaning and maintaining equipment

  • The Royal Garrison
    • Guelph, Ontario, Canada
    • Instructor
      • May 2022 - Present
      • Guelph, Ontario, Canada

      Provide an informative and interactive experience to guests wanting to learn the art of archery and/or weapon throwing.

  • CJVC Photography
    • Ontario, Canada
    • Owner
      • Jan 2012 - Present
      • Ontario, Canada

      CJVC Photography is a professional freelance photography service located in southwestern Ontario. My main focus is portraits, but can provide specialty prints as well.

  • Wine Rack
    • Guelph, Ontario, Canada
    • Assistant Manager
      • Mar 2017 - Present
      • Guelph, Ontario, Canada

      - oversee operation of the store- handle cash floats- maintain the highest level of customer service- managing a staff and manager duties when required- maintaining upkeep of the store

  • Osprey Scientific
    • Mississauga, Ontario
    • Website Manager/Administrative Assistant
      • Sep 2015 - Jul 2016
      • Mississauga, Ontario

      Manage day-to-day aspects of ospreyscientific.com;Update, add, edit, and maintain the overall aesthetic of the site;Review errors and adjust settings through HTML as needed;Answer phones and direct customers to their appropriate destinations;

  • STAPLES Canada
    • Toronto, Canada Area
    • eBay Clerk
      • Feb 2013 - Jun 2015
      • Toronto, Canada Area

      - Answering questions via email and the phone about the various products for sale through Ebay, as well as addressing customer concerns and building rapport with high value customers; - Consistently met the daily quota of 100 emails answered per day, while maintaining other duties such as inventory management and website maintenance;- Kept up-to-date with the latest electronics to better answer the technical questions;- Working closely with the shipping department to ensure items left the warehouse in a timely manner.- Responsible for effectively and efficiently communicating with the entire department concerning the customer's needs;- Using discretion in sensitive situations to keep a positive relationship with high value customers.- Formulating and building business proposals for various projects.

Education

  • 2015 - 2016
    Humber College
    Certificate, Private investigation
  • 2007 - 2009
    Humber College
    Radio Broadcastion, Broadcasting

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