Bio
Credentials
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Employee Engagement
LinkedInApr, 2021- Apr, 2026 -
Handling Workplace Bullying
LinkedInApr, 2021- Apr, 2026 -
Human Resources: Compensation and Benefits
LinkedInApr, 2021- Apr, 2026 -
Human Resources: Leadership and Strategic Impact
LinkedInApr, 2021- Apr, 2026 -
Human Resources: Protecting Confidentiality
LinkedInApr, 2021- Apr, 2026 -
Human Resources: Strategic Workforce Planning
LinkedInApr, 2021- Apr, 2026 -
Human Resources: Using Metrics to Drive HR Strategy
LinkedInApr, 2021- Apr, 2026 -
Managing a Diverse Team
LinkedInApr, 2021- Apr, 2026 -
Niche Recruiting
LinkedInApr, 2021- Apr, 2026 -
Organizational Learning and Development
LinkedInApr, 2021- Apr, 2026 -
Skills for Inclusive Conversations
LinkedInApr, 2021- Apr, 2026 -
Social Recruiting for Recruiters
LinkedInApr, 2021- Apr, 2026 -
Strategic Human Resources
LinkedInApr, 2021- Apr, 2026 -
Talent Sourcing
LinkedInApr, 2021- Apr, 2026 -
Teaching Civility in the Workplace
LinkedInApr, 2021- Apr, 2026 -
Using Neuroscience for More Effective L&D
LinkedInApr, 2021- Apr, 2026 -
Executive Presence on Video Conference Calls
LinkedInMar, 2021- Apr, 2026 -
Human Resources: Understanding HR Systems Features and Benefits
LinkedInMar, 2021- Apr, 2026 -
Talent Management
LinkedInMar, 2021- Apr, 2026 -
The Five Most Important Questions You Will Ever Ask About Your Organization (Blinkist Summary)
LinkedInMar, 2021- Apr, 2026 -
SHRM - Senior Certified Professional (SHRM-SCP)
SHRMApr, 2023- Apr, 2026 -
SHRM Senior Certified Professional (SHRM-SCP)
SHRMJun, 2020- Apr, 2026 -
PTCB Certified Pharmacy Technician
Pharmacy Technician Certification Board (PTCB)Oct, 2019- Apr, 2026
Experience
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Hawaiian Humane Society
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Oahu, Hawaii
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Director, Human Resources
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Mar 2024 - Present
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Oahu, Hawaii
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Bank of Hawaii
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Honolulu, Hawaii, United States
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Vice President, Sr. Manager People Service Center
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Aug 2022 - Present
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Honolulu, Hawaii, United States
Manage Service Center operations, benefits, well-being, retirement planning, employee leaves, and worker’s compensation to include design, implementation, and evaluation of program activities.
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Amazon
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United States
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Senior Human Resources Business Partner
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Jun 2021 - Jul 2022
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United States
Supervise site HR Business Partners for multiple delivery centers. Lead the performance management, leadership development, and site HR associate support functions.
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Centene Corporation
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Kapolei, Hawaii
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HR Business Partner
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Apr 2018 - Jun 2021
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Kapolei, Hawaii
HR Business partner for the largest US managed care organization of government sponsored health plansSupported health plan leaders and staff in 6 states including NE, MO, AZ, CA, TX, and HI. Leads performance management, engagement, and succession planning initiatives.● Enhanced diverse talent pipeline through partnerships with vocational rehab, military groups, and local colleges resulting in quicker hiring and reduced turnover.● Drove health plan re-organizations to meet member demands and contractual requirements.● Facilitated large town hall style meetings with 200 plus participants.
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CVS Health
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Kapolei, Hawaii
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Human Resources Business Partner
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Jun 2006 - Apr 2018
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Kapolei, Hawaii
HR Business Partner for large retail pharmacy market with a fortune 5 company -Built and led new training team including a training manager and 3 trainers. Investigated harassment and discrimination complaints, attended hearings and mediation. Facilitated senior leader development sessions. Managed HR compliance initiatives.● Increased diversity of management – female store managers by 2,500%● Developed strong leadership bench resulting in a 100% internal fill rate for district leadership positions.● Increased engagement survey participation and results year over year.
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Crazy Shirts
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Aiea, HI
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Director of Human Resources and Operations
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Dec 2001 - Jun 2006
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Aiea, HI
Top HR leader and District Operations Manager for a multi state retail and manufacturing operation.Directly managed and turned around 6 newly acquired retail apparel stores. Supervised 6 retail managers, 30 retail staff and 4 HR associates. Staffed and trained a new printing operation of approximately 50 people. Revised and updated all policies.● Relocated manufacturing operations from CA to HI; restructured organization to reflect current size and scope of operations.● Created new service training programs to enhance service and sales● Implemented safety awareness and return to work programs.● Negotiated medical insurance policies with first year savings of $125,000.
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SBLI USA Mutual Life Insurance Company
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New York, NY
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Director of Human Resources
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Oct 1999 - Nov 2001
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New York, NY
Human Resources Director for medium size mutual life insurance companyLed the change management process for a non-profit organization with no sales force into a mutual insurance company with a sales team of 100. Grew headcount from about 100 to just under 250 in a two-year period. Revised benefit programs, HR policies, and job descriptions. Supervised a recruiter and HR Assistant.● Created and implemented leadership development programs.● Established a new compensation structure.
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Boston Public Health Commission
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Boston, MA
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Human Resources Director
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Aug 1997 - Oct 1999
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Boston, MA
Human Resource Director for a major city's public health departmentMaintained positive relationships with 7 different union groups. Updated the payroll system, and supervised staff of 3. Regularly presented to the board of directors.● Consolidated the HR functions of a non-profit entity into a municipal agency.● Reduced benefits expenses by several hundred thousand dollars annually.● Resolved retirement plan contribution issues averting legal action from staff while ending large consultant spend.
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Sodexho
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Waltham, Massachusetts, United States
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Benefits Specialist
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Aug 1996 - Aug 1997
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Waltham, Massachusetts, United States
Benefits Specialist for a large management services organization
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Beth Israel Hospital Boston
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Boston, Massachusetts, United States
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Food Service Supervisor
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Mar 1992 - Jul 1996
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Boston, Massachusetts, United States
Food service supervisor for a large Harvard teaching, inpatient, and research hospital
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Giordanos Restaurant
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Oak Bluffs, Massachusetts, United States
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General Manager
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Jun 1985 - Mar 1992
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Oak Bluffs, Massachusetts, United States
GM for high volume full service seasonal restaurant, pizza takeout, and seafood takeout operation
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Education
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1993 - 1997Framingham State University
Master of Arts, Health Care Administration -
1985 - 1989Eastern Connecticut State University
BS, Business Administration
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