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Caryn Pilongo is a seasoned HR professional with extensive experience in talent acquisition, employee relations, and customer service. She has worked in various roles, including Branch Manager at UFC GYM Philippines, Medical Provider at Cigna, and Human Resources Consultant at AFIX Solutions, Inc. She holds a Bachelor's Degree in Business Administration and a Bachelor of Science in Digital Marketing and Web Analytics. She is certified as a Personal Fitness Trainer and has received training in Customer Service and Philippine Labor Law Compliance.

Credentials

  • Certified Personal Fitness Trainer - Health Fitness Instructor (CPFT-)
    UFC GYM
    Jul, 2017
    - Apr, 2026
  • Liga Eskwela 2015 - PFF Coaches Training
    University of Asia and the Pacific
    Aug, 2015
    - Apr, 2026
  • Philippine Labor Law Compliance & Labor Relation Practice
    TeleDevelopment Services, Inc.
    Feb, 2015
    - Apr, 2026
  • Customer Service Training
    Benchmark Consulting
    Nov, 2012
    - Apr, 2026

Experience

    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Branch Manager - Instructor/ Coach Lvl 2.
      • Apr 2022 - Present

      Job Duties:Management: ● Ensured that the club was kept clean. ● Reviewed health code standards with employees. ● Established strategies to increase memberships. ● Reviewed club operations and made efficiency recommendations. ● Organized tours for potential club members. ● Assisted new members and provided facility tours to fitness club guests.● Learning staff functions and line, management viewpoints, policies, practices and operations which are significant in the proper functioning of a fitness industry.● Performing duties such as client services, operations, sales etc. of a particular fitness industry.Sales: ● Monitored fitness club website and social media platforms to evaluate feedback.● Responsible for reaching out to potential clients and convincing them about the UFC GYM Philippines or products so that the business can be expanded.● Responsible for conducting sales, promotions, advertising, newsletter fliers on the product and for better exposure.● Responsible for administering various contract

    • Management Trainee - Instructor/ Coach Lvl 2.
      • Jul 2017 - Mar 2022

      Job Duties:Personal Trainer (PT) Individual and Group:● Identify Goals and Create Tailored Plans● Demonstrating exercises and routines to clients● Assisting clients in exercises to minimize injury and promote fitness● Modify exercises according to clients’ fitness levels● Monitoring client progress● Providing information or resources on general fitness and health issues● Providing emergency first aid if necessary● Adapting to the needs and interests of group or individual clients.Instructor/Coach:● Knowledge of all the fitness requirements of a sport and must train the class accordingly.● Able to conduct classes and group classes and discussions on precautions, training plans and strategies.● Evaluating performance and providing suitable feedback, balancing criticism with positivity and motivation● Assessing strengths and weaknesses in a client's performance and identifying areas for further development;● Ensuring that clients train and perform to a high standard of health and safety at all times● Developing knowledge and understanding of fitness, injury, nutrition and sports science;● Acting as a role model, gaining the respect and trust of the people you work with;Coaching/Fitness Duty:● Functional Fitness; Daily Ultimate Training (DUT): The focus is on safe technique and physiological function, improving overall strength and athletic ability, speed, agility, quickness, core strength, body weight and circuit drills, TRX suspension, kettlebells, and free weights.Mixed Martial Arts:● Taekwondo (Adults, Kids Taekwondo, Family Taekwondo): Basic and Advance in Kyorugi, Fundamental, Techniques and conditioning.● Boxing and Kickboxing Conditioning: Basic boxing skills and techniques, designed to increase muscular strength and cardio, shadow boxing, bag work ● Fight Fit: Basic MMA skills. Class includes cardio calisthenics: punch, kick, knee, and elbow strikes; sprawls; grounded bags; break fall; bag work, and core strengthening exercises.

  • Cigna
    • Chattanooga, Tennessee, United States
    • Medical Provider
      • Jun 2021 - Present
      • Chattanooga, Tennessee, United States

  • Gold's Gym
    • Muntinlupa City, National Capital Region, Philippines
    • PT & Health Fitness / Front Desk Management
      • Mar 2020 - Sep 2020
      • Muntinlupa City, National Capital Region, Philippines

      PT, Strength & Conditioning, Fitness and Health, Mixed Martial Arts Coach and Front Desk Management

  • Anytime Fitness
    • Metro Manila, National Capital Region, Philippines
    • PT & Health Fitness Coach
      • May 2019 - Aug 2019
      • Metro Manila, National Capital Region, Philippines

      Personal Trainer (PT) Individual and Group:● Identify Goals and Create Tailored Plans● Demonstrating exercises and routines to clients● Assisting clients in exercises to minimize injury and promote fitness● Modify exercises according to clients’ fitness levels● Monitoring client progress● Providing information or resources on general fitness and health issues● Providing emergency first aid if necessary● Adapting to the needs and interests of group or individual clients.

    • Deputy Human Resources Consultant
      • Jul 2015 - Jun 2017
      • Makati City

  • FIXASIA Information Technologies, Inc.
    • NCR - National Capital Region, Philippines
    • Deputy HR and Admin Analyst
      • Jul 2015 - Jun 2017
      • NCR - National Capital Region, Philippines

  • Ullink
    • Makati, Philippines
    • Human Resources Specialist
      • Jan 2015 - Jun 2015
      • Makati, Philippines

    • Human Resources Specialist
      • Jun 2012 - Jan 2014
      • Makati, Philippines

Education

  • University of Santo Tomas
    Bachelor’s Degree
  • Informatics International College
    Bachelor of Science in Business Administration, Digital Marketing and Web Analytics

Suggested Services

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Industry Focus. “Wellness and Fitness Services”

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