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Caron Hall is a seasoned HR consultant with expertise in psychometrics, change management, talent management, and organizational design. With over 20 years of experience, she has worked with various organizations, including Tiger Brands, Sasol, and EMC Computer Systems, providing support in HR functions, change management, and organizational development. She holds a Master of Arts in Industrial Psychology and a Bachelor of Arts with Honours in Industrial Psychology.

Credentials

  • Elephant Rider | Certificate of Practice
    The Emotional Culture Deck – Certified Practitioner
    Aug, 2023
    - May, 2026
  • Integrative Enneagram Accredited Practitioner
    Integrative9 Enneagram Solutions
    Aug, 2021
    - May, 2026
  • Hogan
    JvR Academy
    Jan, 2020
    - May, 2026
  • Myers-Briggs Type Indicator (MBTI)
    JvR Academy
    Jan, 2017
    - May, 2026
  • Work Related Risk and Integrity Scale
    JvR Academy
    Jan, 2016
    - May, 2026
  • EQ-i2.0/360
    JvR Academy
    Jan, 2014
    - May, 2026
  • Cognitive Processing Profile (CPP)
    Magellan
    Jan, 2011
    - May, 2026
  • Occupational Personality Questionnaire
    SHL
    Jan, 2006
    - May, 2026
  • Dimension Data Management Development Programme
    International Centre for Management Development
    Jan, 2000
    - May, 2026

Experience

  • Independent Consultant
    • Gauteng, South Africa
    • Industrial/Organisational Psychologist
      • Jun 2021 - Present
      • Gauteng, South Africa

      I am a Change Management and Organisational Effectiveness specialist, with a passion for inspiring people-centred organisation change and transformation. My recent projects include Culture Change Consultant at Liberty GIP (South Africa), and ONE Culture Project Lead at ASML (The Netherlands).

  • Tiger Brands
    • South Africa
    • People Experience Manager
      • Feb 2019 - May 2021
      • South Africa

      Responsible for the delivery and execution of Talent Management, Learning and Development, Leadership Development, Culture, Change Management, and Diversity and Inclusion for the Albany Bakeries division with 3200 employees. My key focus is driving culture transformation and employee engagement.Talent Management• Managing the annual Talent Review cycle, including data consolidation, workshops, training and quarterly follow ups to support recommendations for development interventions • Reporting and facilitating the Management and Exco review process• Providing talent information when vacancies arise• Managing leadership development by finalising and submitting nominated employees for internal Leadership Development Programmes to Bakeries’ Exco annually• Managing coaching requirements of employees and liaising with relevant line managers to assess impact of coachingLearning and Development• Preparing and presenting the Learning budget by consolidating input from 9 bakeries and Bakeries National Office, and consultation with the Financial Director. The budget includes Core Capability Building, Compliance training, Leadership Development, Digital Training and Employee Bursaries• Sourcing and managing relevant vendors to provide suitable training methods to adhere to high quality standards• Developing training content• Consolidating all Bakery internal and statutory training reports quarterly and annually to monitor spend against budget• Developing and rolling out the Bakeries Competency Framework Project, including training criteria and competency assessment processPlease see my CV for more information on my duties, which include Change Management, and Culture, Diversity and Inclusion Management.

  • Self-employed
    • Johannesburg Area, South Africa
    • Independent Organisation Development Consultant
      • Oct 2018 - Feb 2019
      • Johannesburg Area, South Africa

      Responsible for supporting companies in their Change Management and Learning functions.• Development of a Change Management framework, strategy, plan and training approach and materials.• Development of a Leadership Competency Framework.

  • Sasol
    • City of Johannesburg, Gauteng, South Africa
    • Organisational Effectiveness and Change Consultant
      • May 2016 - Sep 2018
      • City of Johannesburg, Gauteng, South Africa

      Responsible as Team Lead for projects encompassing Change Management and Organisation Development.Change Management• Re-designed Change Management Framework and managed roll-out to internal Business Units• Provided Change Management support to Project Teams and Line Managers Managed onboarding process of consultants where full-time support required on projects, conducting regular meetings to determine progressOrganisation Development• Developed Organisational Development Framework and process, and deployed into business• Facilitated OD interventions on request including Open Space dialogues, team building and various World Café sessions• Developed interventions to address areas of concern in the Culture Transformation Project identified in Employee Engagement survey including Journey Maps, Constructive Dialogue, Lencioni Team Model and Persona Journeys

  • Self-employed
    • Johannesburg Area, South Africa
    • Consultant
      • Nov 2007 - Apr 2016
      • Johannesburg Area, South Africa

      Responsible for supporting companies in their Human Resource functions.Human Resources• Defined the Human Resources strategy, structure, roles, and deliverables.• Policy design, implementation and audit• Developed a Line Management Toolkit for Human Resources processes.• Reporting including HR Board reports, and statutory reporting. • Recruitment and selection of specialist skills.• Monthly input into Payroll.• Management of Labour Relations according to legislation.• Job analysis, grading and creation of job descriptions / role profiles. • Creation of performance measurement criteria for all positions. • Creation of competency- based interview guides.• Salary benchmarking and coordination of annual salary review process. • Management of restructuring and retrenchment processes.• Implementation of employee assistance and well-being programmes.Change Management• Providing end-to-end change management support at programme and project levels.Organisation Design• Development of a rationale for organisation design, success measures, accountability matrix, relationship model, decision rights matrix, job descriptions and change implementation plan. Organisation Development• Development and implementation of employee engagement surveys (qualitative and quantitative).• Psychometric assessments and feedback (individual and group).

  • EMC Computer Systems
    • Johannesburg Area, South Africa
    • Human Resources Manager: South Africa
      • Jan 2003 - Sep 2007
      • Johannesburg Area, South Africa

      I was responsible for the implementation of strategic global HR initiatives, including talent management and succession planning, as well as the execution of Employment Equity, Skills Development, Labour Relations, training design and delivery, remuneration planning and co-ordination, recruitment and psychometric assessments.

    • South Africa
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Manager: Group Human Resources
      • Oct 2001 - Dec 2002

      I was responsible for an HR and OD team of 24 employees, accountable for the delivery of all HR activity. This also included the management of all change activities related to restructuring, mergers and acquisitions.

    • Manager: HR/Change Management
      • Jan 2001 - Sep 2001

    • Manager: HR iCommerce Software Division
      • Nov 1998 - Dec 2000

  • Unisys
    • South Africa
    • Human Resources Consultant
      • Mar 1997 - Nov 1998
      • South Africa

  • Industrial Consulting CC
    • City of Johannesburg, Gauteng, South Africa
    • Human Resources Consultant
      • Dec 1996 - Feb 1997
      • City of Johannesburg, Gauteng, South Africa

  • Unisys South Africa Ltd
    • City of Johannesburg, Gauteng, South Africa
    • Human Resources Officer
      • Jan 1992 - May 1996
      • City of Johannesburg, Gauteng, South Africa

Education

  • 2005 - 2006
    University of Johannesburg
    Master of Arts - MA, Industrial Psychology (cum laude)
  • 2004 - 2004
    Rand Afrikaans University
    Bachelor of Arts with Honours, Industrial Psychology (cum laude)
  • 1995 - 1997
    University of South Africa/Universiteit van Suid-Afrika
    Bachelor of Arts with honours, Counselling Psychology
  • University of South Africa/Universiteit van Suid-Afrika
    Bachelor of Arts - BA

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