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Carolyn Fox profile image

Carolyn Fox

Alliances & Channels Sales Operations Specialist at Servicenow
Intro Book
Sales and operations expert with 15+ years of experience in managing sales operations and process improvement.
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Location
Bedford, Massachusetts, United States, US
Languages
  • English -
Skills
  • Salesforce.Com
  • Management
  • Leadership
  • Crm
  • Analytics
  • Show all
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Bio

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Carolyn Fox is a seasoned sales and operations professional with over 15 years of experience in managing sales operations, process improvement, and leadership. She has a strong background in Salesforce.com, CRM, analytics, and business analysis, with a degree in Business Administration from Salem State University.

Experience

  • Servicenow
    • Alliances & Channels Sales Operations Specialist

  • ServiceNow
    • Waltham, Massachusetts, United States
    • Alliances & Channels Sales Operations Specialist
      • Sep 2021 - Present
      • Waltham, Massachusetts, United States

  • RSA, The Security Division of EMC
    • Bedford, Massachusetts, United States
    • Senior Sales Operations Analyst
      • Feb 2016 - Sep 2021
      • Bedford, Massachusetts, United States

  • American Tower
    • Woburn, MA
    • Sales Ops Analyst
      • Jun 2015 - Feb 2016
      • Woburn, MA

  • Verisk Health
    • Waltham, MA
    • Sr. Sales Analyst
      • Apr 2013 - Jun 2015
      • Waltham, MA

      My responsibilities include analyzing sales trends, gaps and producing meaningful results to the President and Executive Management Team. I also produce weekly, monthly and quarterly metrics within Salesforce.com. I'm responsible for all customized reporting and dashboards for all members of the organization.

  • Northern Essex Community College
    • Haverhill, MA
    • Staff Assistant to CFO
      • Sep 2012 - Apr 2013
      • Haverhill, MA

  • Quaero/CSG Systems
    • Greater Boston Area
    • Executive Assistant for VP's of Sales & Marketing; Office Manager
      • Jan 2007 - Sep 2012
      • Greater Boston Area

      Supported VP's of Sales and MarketingSupported the officeSalesforce.com Administrator

  • Johnson O'Hare
    • Billerica, MA
    • Executive Assistant to CEO & COO
      • Aug 2005 - Dec 2006
      • Billerica, MA

      Supported CEO & COO

  • Manhattan Associates, Inc.
    • Burlington, MA
    • Executive Assistant to CTO and VP of Sales
      • Jun 2003 - Jul 2005
      • Burlington, MA

      Supported TMS CTO/SVP of R&D and VP of Sales

Education

  • 1994 - 1997
    Salem State University
    Bachelors - Business Administration, Business Management
  • 1987 - 1991
    Middlesex Community College
    Associates - Business Administration, Business Administration

Suggested Services

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Industry Focus. “Business and Professional Services”

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