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Caroline Jones is a seasoned administrative professional with extensive experience in HR administration, accounts receivable, and IT management. She has worked in various roles, including Personal Assistant to the Education Manager, Workforce Administration Officer, Finance Officer, User Data Administrator/SAP Security Analyst, and Communications Coordinator. Caroline holds a Bachelor of Science (Hons) in Mathematics and Statistics from the University of Adelaide and a Certificate III in Accounts Administration from TAFE NSW.

Experience

    • Australia
    • Hospitals and Health Care
    • 200 - 300 Employee
    • San Education Secretary/Projects
      • Oct 2021 - Present

      Personal assistant to the Education Manager, including diary management, maintaining confidential records and filing of reports, correspondence and related materials.Monitoring incoming and outgoing communications and responding to relevant personnel as appropriate. Event coordinator for conferences, symposiums and workshops held at Sydney Adventist Hospital for Nursing Education. This includes managing the event calendar, handbook, ticketing, advertising, sponsorship, catering and venue management.General office duties, e.g., phones, supplies.

    • HR Admin Clerk (Temp)
      • Jul 2021 - Oct 2021

      General administration duties. Data entry into Excel, Emails, updating documentation to meet new style guidelines and filing.

    • Australia
    • Education Administration Programs
    • 500 - 600 Employee
    • Workforce Administration Officer (Contract)
      • Nov 2020 - Jun 2021

      Liaising with the schools in the Diocese of Broken Bay regarding employment applications and changes for Teachers and General Employees. Assessment against criteria for employment and processing of applications. Data entry into the PHRIS system. Preparing, sending and filing of contracts and associated documentation.

    • Workforce Administration Officer (Temp)
      • Sep 2020 - Nov 2020

      Liaising with the schools in the Diocese of Broken Bay regarding employment applications and changes for Teachers and General Employees. Assessment against criteria for employment and processing of applications. Data entry into the PHRIS system. Preparing, sending and filing of contracts and associated documentation.

    • Administration Assistant - Fees Liaison Unit (Temp)
      • May 2020 - Sep 2020

      Preparing a calculation sheet and updating details into a spreadsheet from Fee Statements for COVID-19 fee relief. Processing Credit entries in the SAS system.

    • Administration Assistant - Workforce Admin (Temp)
      • Nov 2019 - Apr 2020

      Creating workplace contracts for temporary or permanent teaching staff, general and casual employees. Once reviewed, emailing the contracts to the head of the school and administration staff for distribution.Checking and electronic filing of signed contracts that have been returned.

  • SAL Consulting Pty Ltd
    • Pennant Hills, NSW
    • Finance Officer (Temp)
      • Aug 2018 - Jul 2019
      • Pennant Hills, NSW

      Accounts Receivable role. Entering Customer invoices and payments, debtor follow up, bank reconciliations. Payment claims and reporting from the NDIS Portal. Some exposure to Supplier invoice entry and Payroll.

    • Australia
    • Wholesale Building Materials
    • 700 & Above Employee
    • User Data Administrator / SAP Security (Senior IT Security Analyst)
      • 2014 - Dec 2017

      Same responsibilities as Security Analyst with increased accountability.

    • User Data Administrator / SAP Security (Security Analyst)
      • 2008 - 2014

      ● Processing access requests and account creation/termination in various IT Systems for the HANZ region in accordance with the directives and audit requirements. ● Level 2 support. Providing customer service via phone, walk-ups and email to action support tickets.● Creation and management of Security related objects in Active Directory.● Design and implement changes to SAP ERP Security roles. Also changes to BW roles as specified by the BW team.● Small Project Management for various larger changes required in SAP or Active Directory. Includes scoping, project definition, scheduling, completing the work and progress reporting.● Prepare and liaise with internal and external Auditors for all User access reviews.● Action change requests for the CHRIS21 Payroll System as requested by Payroll.● System and End User Documentation of Procedures.● Training of any new Security Team Members in all processes and procedures.● 24/7 On Call support as rostered with other team members.

    • Communications Coordinator
      • 2003 - 2008

      ● Management of Telstra billing for over 200 network sites. This included analysing the invoices, reporting and liaising with a Telstra Operations Manager to ensure all was correct.● White Pages Entries. Working with all areas of the business and ensuring White Pages entries were correct and submitted for printing according to the required schedule. Managing the associated contracts with Sensis.● Management of Software licensing and liaising with relevant suppliers.● Purchasing. Creating Purchase Orders and Goods Receipting as required for IT.● Budget Reporting. Working with the IT Manager and reporting and investigating on Budgets.

    • Customer Service Coordinator / Account Manager
      • 1997 - 2003

      ● Determining business requirements for various areas supported by the IT Team.● Documentation of services provided by the IT Team in a catalog.● Negotiating and setting of Service Level Agreements.● Preparation and presentation of IT Budget costs to the business.

    • Analyst Programmer / Senior Analyst Programmer
      • 1992 - 1997

      ● Programming and supporting users for the CSR Sugar business.● Managing, testing and implementation of 3rd party software program MATMAN for materials management.● Out of Hours remote monitoring of End Of Day jobs.

    • Analyst Programmer
      • Jan 1988 - Feb 1992

Education

  • 1983 - 1987
    University of Adelaide
    Bachelor of Science (BSc Ma) Hons, Mathematics and Statistics
  • 2018 - 2019
    TAFE NSW
    Certificate III in Accounts Administration (FNS30317), Accounting and Finance
  • 1978 - 1982
    Brighton High School
    Year 12 (Matriculation)

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitals and Health Care”

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