Experience

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  White Light Ltd

  • London, England, United Kingdom

  • Business Support Administrator

    • Oct 2021 - Present
    • London, England, United Kingdom

• 

  Parkside Hospital & Cancer Centre London

  • Wimbledon, England, United Kingdom

  • Client Service Advisor/Receptionist

    • Nov 2020 - Oct 2021
    • Wimbledon, England, United Kingdom

    o Answer hospital telephone enquiries, book appointments for outpatient consultants, physiotherapists, diagnostics and procedures, managing all diaries.o Capture patient minimum data set and liaise with private medical insurers.o Greet and book in all patients and visitors to the hospital. Advise consultants of late arrivals or cancellations.o Administration of follow up appointments, referrals, clinic cancellations, plus ad hoc administration for consultants on site.

• 

  White Light Ltd

  • United Kingdom
  • Entertainment Providers
  • 200 - 300 Employee

  • Procurement Team Leader (Sales)

    • Aug 2015 - Sep 2020

    o Lead procurement team, motivating and supporting individuals to achieve quality outcomes, processing requests and delivering on schedule.o Complete purchase orders, within limited delivery times, negotiating optimal rates from suppliers. o Work with manufacturers to ensure accurate purchasing and pricing information.o Produce daily stock requirement reports, maintaining minimum stock levels, with high degree of accuracy.o Liaise with Accounts to correct purchase invoice errors.

  • Sales Purchasing Supervisor

    • Jul 2011 - Aug 2015

    o Managing daily procurement operations, effecting quick response to customer orders and quote requests, utilising process workflow.o Co-ordinate with Sales and Warehouse teams, responding to and resolving urgent requests.o Facilitate swift return of faulty goods for repair, replacement or credit.

  • Sales and Projects Administrator

    • Aug 2006 - Sep 2011

    o Co-ordination of daily operations and administration.o Exact and efficient processing of customer sales and orders, including return of faulty goods.o Processing purchase orders, regular liaison with suppliers to procure timely and accurate delivery of goods for the Sales and Projects Teams.o Verifying supplier invoicing, working with close attention to detail.o Administration of web shop orders and maintaining accurate stock records.o Liaising with Transport and Warehouse departments to communicate delivery requirements.

• 

  Rosco

  • Sydenham, England, United Kingdom

  • Sales and Customer Service Representative

    • Jun 1993 - Aug 2006
    • Sydenham, England, United Kingdom

    o Telephone sales and product support to UK and worldwide markets.o Co-ordinating staff and product training, initiating and maintaining technical databases for the Sales team.o Purchasing and despatch of goods, proforma invoicing and payment collection from non- account customers.o Complaint resolution and customer service.o Representing the company at trade shows.

• 

  Survey Research Associates/MAI

  • London WC2

  • Market Researcher and Field Supervisor

    • Jul 1985 - Sep 1990
    • London WC2

    o Supporting telephone and “in field” research teams, sourcing representative samples, ensuring integrity of data, liaising with primary researchers.o Managing client surveys, collating data, meetings deadlines.