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Bio

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Caroline Ferrante is a seasoned healthcare professional with extensive experience in marketing, admissions, and senior care. She has worked in various roles, including Marketing Director, Director of Admissions, and Admissions Coordinator, developing marketing strategies, managing referrals, and providing admission counseling. With a strong background in Medicaid, Medicare, and long-term care, Caroline has honed her skills in case management, community outreach, and elder care. She holds a degree from Framingham State College and has worked in the healthcare industry for over 20 years. Caroline is dedicated to providing exceptional care and support to seniors and their families, and is well-versed in the complexities of healthcare reimbursement and insurance.

Experience

    • Admissions Coordinator

    • Admissions Coordinator
      • Sep 2013 - Present
      • Sudbury, MA

      Determine clinical eligibility of prospective residents prior to admission, manage all eDischarge system referrals and communication with referral sources, verify insurance and secure authorization from HMO's on incoming patients, case manage all Part B HMO residents in facility, communicate to multidisciplinary team in writing and in person on all new resident medical, social and financial history upon admission, complete all financial, social service and admission paperwork with new resident/family, conduct tours of the facility for prospective residents and families, maintain positive relationships with community referral sources and provide outreach and support to local senior service agencies and their clients.

    • Director of Marketing
      • 2001 - 2004

      Developed marketing strategies and plans to generate interest, educated and informed prospects and referral sources of LIHTC/GAFC programs, responsible for yearly marketing analysis, ensured smooth move in and transition process for new residents, coordinated special events aimed at clients, families, community and medical professionals

    • Marketing Director/Director of GAFC program
      • May 1998 - Apr 2001
      • Hopkinton, MA

      Developed professional relationships, presented informative lectures, provided admission counseling, managed the transition and orientation of all new residents, developed advertising materials, attended and hosted community marketing and networking events, responsible for fiscal admin and quarterly status reports of GAFC program, analyzed, determined and maintained clients GAFC eligibility, ensured compliance with state and federal regs., managed GAFC staff.

    • Director of Admissions
      • Oct 1995 - May 1998
      • Framingham, MA

      Organized, controlled and administered the admissions activities of the facility, communicated with referral network, organized and participated in marketing events, handled financial arrangements related to admission, conducted tours of facility, supervised and directed Admission Assistant

Education

  • Framingham State College
  • 1983 - 1987
    Framingham North

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Healthcare Services”

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