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Ibet Carolina Madueño Garcia

Coordinadora del servicio de atención al cliente at BLENDING LOGISTIC SAC
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Ibet Carolina Madueño Garcia is a seasoned professional with 9 years of experience in logistics, marketing, and finance, holding a degree in Administration and Marketing from UTP Universidad Tecnológica del Perú.
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Location
Peru, PE
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Bio

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Ibet Carolina Madueño Garcia is a seasoned professional with a strong background in logistics, marketing, and finance. As a Coordinadora del servicio de atención al cliente at BLENDING LOGISTIC SAC, she has successfully coordinated national shipments, managed customer complaints, and implemented effective marketing campaigns. Prior to this role, Ibet held positions at LUBRINEGOCIOS SAC and Servicios, Cobranzas e Inversiones SAC, where she honed her skills in marketing, credit management, and customer service. Ibet's education includes a degree in Administración y Marketing from UTP Universidad Tecnológica del Perú, as well as certifications in administration of international business, cashiering and finance, and expertise in Excel. With a strong foundation in languages, Ibet is well-equipped to navigate the complexities of the Peruvian market. Throughout her career, Ibet has demonstrated a keen ability to analyze data, prepare informative reports, and collaborate with cross-functional teams to drive business results. Her expertise in logistics, marketing, and finance makes her a valuable asset to any organization.

Experience

  • BLENDING LOGISTIC SAC
    • Coordinadora del servicio de atención al cliente
      • Jan 2020 - Present

      - Coordinación de despachos a nivel nacional.- Emisión de facturas, Notas de créditos, notas de debito, guías de remisión.- Atención y resolución de reclamos.- Atención de pedidos a nivel nacional- Manejo del sistema Sprinter.- Responder a una consulta de un cliente o a una queja en un momento determinado.

  • LUBRINEGOCIOS SAC
    • Coordinadora de marketing
      • Jan 2019 - Nov 2019

      - Diseño e implementación de campañas de marketing- Diseñar y poner en práctica campañas de marketing efectivas- Preparar informes recopilando y analizando para ello datos de ventas- Colaborar con el departamento de diseño para producir material promocional.

  • Servicios, Cobranzas e Inversiones SAC
    • Asistente de créditos y cobranzas
      • Jan 2015 - Dec 2018

      - Realizar llamadas telefónicas a los clientes en mora asignados a su cartera, de acuerdo a los indicadores y metas establecidas. - Registrar los resultados de las gestiones realizadas en el software de cobranza.- Realizar llamadas refuerzo a los compromisos de pagos realizados por los clientes.

Education

  • 2019 -
    UTP Universidad Tecnológica del Perú
    Administración y Marketing
  • 2014 - 2018
    Universidad Inca Garcilaso de la Vega
    administración de negocios internacionales, Trunco
  • 2017 - 2018
    Instituto Cepeban
    Cajero Comercial y Financiero
  • 2016 - 2017
    Idat
    Experto en Excel

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Industry Focus. “Import & Export”

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