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Carole Kenward profile image

Carole Kenward

Customer Service Representative at McKinley Packaging Company
Intro Book
Seasoned supply chain and operations professional with 30+ years of experience in purchasing, packaging, and management.
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Location
Stanton, California, United States, US
Skills
  • Purchasing
  • Packaging
  • Corrugated
  • Process Improvement
  • Account Management
  • Show all
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Bio

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Carole Kenward is a seasoned supply chain and operations professional with 30+ years of experience in purchasing, packaging, and management. She has held various roles, including Customer Service Manager, Corporate Administrative Manager, and Special Projects Manager, and has expertise in process improvement, lean manufacturing, and inventory management. Carole has worked for several companies, including Champion International/Stone Container, Orange County Container, Smurfit Kappa Orange Cnty LLC, and McKinley Packaging Company, and has experience with systems such as Harry Rhode Computer System, AMTECH Computer System, and Doc Linc Image system.

Experience

  • McKinley Packaging Company
    • Santa Fe Springs, Ca
    • Customer Service Representative
      • Dec 2015 - Present
      • Santa Fe Springs, Ca

  • Smurfit Kappa Orange Cnty LLC
    • City of Industry, CA
    • Corporate Administrative Manager and Concur Administrator
      • May 2009 - Oct 2015
      • City of Industry, CA

      Assistant to CEO and CFO.CONCUR ADMINISTRATOR (Travel and Expense Program), American Express Corporate Credit Card Program administrator, beginning with 35 users, ending with 165 users. Implementing system, training users and maintaining and adding new divisions to system. Creating Expense reports for CEO and CFO, and booking travel for out of town guests and various users.Assisted Corporate Controller and Assistant Controller in various tasks.

  • Orange County Container
    • Customer Service Manger, Administrative Manager and Special Projects Manager
      • Sep 1986 - May 2009

      Customer Service Manger beginning with 7 Customer Service reps ending with 14 Reps, managing receptionist, billing, and Harry Rhode Computer System. Implementing a Doc Linc Image system to become paperless. Handled and managed two warehouse in Mexico to accommodate largest Customer. Implemented AMTECH Computer System and implemented Top Gun program (real time inventory). implemented warehouse system for two sister plants. Assisted ISO implementation and assisted with Lean Manufacturing on production floor.Assistant to CEO and Secretary to President of AICC for 5 years for Region One.Distributed all sports tickets with Sales Department and purchased food for Company Suite at the Honda Center and Angel Stadium.

  • Champion International/Stone Container
    • Customer Service Manager
      • Nov 1976 - Oct 1986

      First "Woman" Customer Service Manger for Champion International, managing 6 Customer Service Reps, working closely with Sales and Scheduling. Handled Job Out business with various Sheet Plants.

Education

  • 1968 - 1971
    Sunny Hills High School
    High School Dimploma, Business Fullerton Jr College

Suggested Services

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Industry Focus. “Logistics and Supply Chain”

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