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Carol Kigome Mcim, Mba
Head: Strategy and Transformation at Gulf African Bank
Carol Kigome Mcim, Mba, a seasoned professional with 10+ years of experience in leadership and banking, holds a Master's in Business Administration from Swiss School of Management and a degree in Human Centered Design from Harvard Business School.
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Location
Nairobi County, KE
Languages
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English Full professional proficiency
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Swahili Native or bilingual proficiency
Bio
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Experience
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Kenya
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Banking
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300 - 400 Employee
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Head: Strategy and Transformation
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Aug 2022 - Present
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Head of Branches
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Aug 2020 - Aug 2022
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Senior Manager: Retail Banking, Strategic Segments and Customer Experience.
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Mar 2018 - Aug 2020
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Manager in Charge: Customer Experience and Contact Center
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Jan 2014 - Feb 2018
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Emirates
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United Arab Emirates
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Airlines and Aviation
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700 & Above Employee
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Flight Attendant
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Feb 2007 - Dec 2013
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Dubai, United Arab Emirates
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K-rep Bank Limited
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Banking
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200 - 300 Employee
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Marketing and Customer Relationship Officer
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Feb 2005 - Jan 2007
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Nairobi County, Kenya
Banking operations and marketing functions.
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Education
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2022 - 2022Harvard Business School
Design Thinking and Innovation, Human centered design -
2013 - 2015
Swiss School of Management
Master of Business Administration - MBA, Global Management -
2011 - 2013
Swiss School of Management
Bachelor of Business Administration - BBA, Marketing
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Banking”
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