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Carol Alward Phelps profile image

Carol Alward Phelps

Manager, Managed Services System Engi... at Logicalis
Intro Book
Seasoned IT leader with 25+ years of experience in disaster recovery, enterprise software, and data center management.
  • Claim this Profile
Location
Royal Oak, Michigan, United States, US
Skills
  • Disaster Recovery
  • Servers
  • Enterprise Software
  • Virtualization
  • Networking
  • Show all
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Bio

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Carol Alward Phelps is a seasoned IT professional with 25+ years of experience in disaster recovery, enterprise software, virtualization, networking, and data center management. She has held leadership positions at Logicalis and managed services system engineers roles. Carol holds a BS degree from Messiah University and various Microsoft certifications.

Credentials

  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
    Microsoft
    Nov, 2021
    - Jun, 2026
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
    Microsoft
    May, 2021
    - Jun, 2026
  • Microsoft 365 Certified: Teams Administrator Associate
    Microsoft
    Feb, 2021
    - Jun, 2026
  • MCSE: Cloud Platform and Infrastructure
    Microsoft
    Sep, 2016
    - Jun, 2026
  • MCSE: Productivity
    Microsoft
    Sep, 2016
    - Jun, 2026
  • MCSA: Office 365
    Microsoft
    Aug, 2015
    - Jun, 2026
  • MCSE: Messaging
    Microsoft
    Aug, 2014
    - Jun, 2026
  • MCSE: Server Infrastructure
    Microsoft
    Dec, 2013
    - Jun, 2026
  • Microsoft 365 Certified: Endpoint Administrator Associate
    Microsoft
    May, 2021
    - Jun, 2026
  • Microsoft 365 Certified: Teams Administrator Associate
    Microsoft
    Feb, 2021
    - Jun, 2026

Experience

  • Logicalis
    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Manager, Managed Services System Engineers
      • Mar 2024 - Present

    • Lead Professional Services Consultant, Modern Workplace - Microsoft
      • Feb 2011 - Mar 2024

  • Raymond James
    • Systems Engineer II - Messaging
      • 2010 - 2011
  • Hewlett Packard
    • Global Delivery Solutions Architect
      • 2007 - 2010

      Architect server solutions for an enterprise manufacturing client.

  • Sequoia / Analysts International
    • Senior Network Engineer
      • May 1998 - Jul 2007

      Design and install Microsoft networks for a variety of clients, specializing in directory services, messaging systems, archiving and disaster recovery solutions.

  • Borg Warner Automotive
    • Information Systems Coordinator
      • 1997 - 1998

      Managed local area network including infrastructure and applications for a manufacturing site.

  • Shakespeare Monofilament Division
    • LAN Manager
      • 1996 - 1997

      Manage local area network and team of support engineers for a manufacturing facility.

  • TAC Manufacturing
    • Senior MIS Specialist
      • 1992 - 1996

      Managed local area network and provided IT support for an automotive manufacturing facility.

Education

  • Messiah University

Suggested Services

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Industry Focus. “Computer Software”

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