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Carmen Y Peña profile image

Carmen Y Peña

Home Energy Consultant at ADT Solar
Intro Book
Experienced management consultant and trainer with expertise in sales, leadership, and human resources.
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Location
Greater Augusta Area, US
Languages
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency
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Bio

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Carmen Y Peña is a seasoned professional with expertise in management consulting, coaching, and training. She has 16 years of experience in various roles, including Regional Sales Manager/Training Manager, Consulting Specialist, and Insurance Specialist. Carmen holds a Master of Business Administration (MBA) degree from Pontificia Universidad Católica Madre y Maestra and has certifications in coaching and insurance.

Credentials

  • Coaching
    Iesec Human República Dominicana
  • Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities
    GA, TN, Fl, S

Experience

  • ADT Solar
    • Atlanta, Georgia, United States
    • Home Energy Consultant
      • Dec 2023 - Present
      • Atlanta, Georgia, United States

  • Stroke Scan Inc
    • Public Speaker
      • Jul 2023 - Present

  • Agincourt Inc.
    • Insurance Specialist
      • Mar 2017 - Present

  • NGestionRD
    • Consulting Specialist
      • Dec 2013 - Present

      Management Consulting CoachingTraining

  • Claro RD
    • Santo Domingo
    • Regional Sales Manager/ Training Manager
      • Nov 1997 - Dec 2013
      • Santo Domingo

      -Preparation and execution of an action plan to increment production, productivity and customer service quality. -Identification of grow opportunities through audits, trends evaluations, solving obstacle and improving sales with no fear of changing strategies. Provided instruction in leadership and training that impact employee from external franchises and internal representatives.* Accomplishes sales training human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.* Achieves sales training operational objectives by contributing sales training information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining sales training system improvements; implementing change.*Meets sales training financial objectives by forecasting sales training requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Determines training requirements by studying sales and marketing strategic plans and current sales results; conferring with sales executives; reviewing results of trainer coaching; evaluating training effectiveness.*Develops job results resources by designing information systems; maintaining libraries and databases; building interactive and integrated job support systems.*Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Accomplishes sales training and organization mission by completing related results as needed.

Education

  • Pontificia Universidad Católica Madre y Maestra
    Master of Business Administration - MBA, University Education
  • 2013 - 2014
    Iesec Human International
    Certificacion, Coaching
  • 2012 - 2013
    Tecnológico de Monterrey
    Graduate, Management Skills
  • Universidad Iberomericana
    Graduate, E-Commerce/Electronic Commerce
  • Pontificia Universidad Católica Madre y Maestra
    Master Science of Management, Business Administration and Management, General
  • Université Bordeaux I
    Master's degree, Ciencia de la Gestión
  • Universidad Tecnológica del Cibao
    Business Administration Degree, Business/Commerce, General
  • Pontificia Universidad Católica Madre y Maestra
    Graduate, Hotel and Tourism Administration
  • Universidad Nacional Pedro Henríquez Ureña
    Bachelor's degree, Tourism and Hotel Administration
  • 1998 -
    Universidad Internacional JCI
    IG, Leadership, Training Specialist

Suggested Services

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Industry Focus. “Management Consulting”

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