Carmen Luz Cortés is a seasoned educator and administrative professional with a strong background in teaching and customer service. As the Encargada de Convivencia Escolar at Colegio José Miguel Carrera since 2016, she has honed her skills in managing classrooms, developing curriculum, and fostering a positive learning environment. With expertise in Microsoft Office, including Word, Excel, and PowerPoint, she effectively communicates complex ideas to diverse audiences. Carmen holds a degree in Pedagogía en Biología y Ciencias Naturales and Licenciada en Educación from the University of La Serena, where she refined her pedagogical skills and developed a passion for teaching. Her experience in customer service has also equipped her with the ability to provide exceptional support to students, parents, and colleagues alike. With proficiency in Windows, Outlook, and Photoshop, Carmen is a versatile professional well-equipped to handle a variety of tasks and responsibilities. Her dedication to her work and her students has earned her a reputation as a compassionate and effective educator in the La Serena community.