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Bio

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Carlos Faro is a seasoned technical writer and copywriter with 20+ years of experience in creating high-quality content for various industries, including insurance, gaming, and technology. He has a strong background in writing, editing, and documentation, with expertise in voice work and narration, proposals, and trade show material. Carlos holds a degree in Information Technology and Systems Management from MacEwan University.

Experience

  • Millennium Insurance Corporation
    • Sherwood Park, Alberta, Canada
    • Technical Writer
      • Apr 2021 - Present
      • Sherwood Park, Alberta, Canada

      Copywriting and editing • Insurance terms • Website copy • Manuals for both claims staff and policy underwriters

  • Freelance Work
    • Edmonton, Canada Area
    • Freelancer
      • Oct 2010 - Apr 2021
      • Edmonton, Canada Area

      Various freelance jobs • Voice work and narration • Proposals for sponsorship • Writing and editing

  • eQube Gaming Limited
    • Edmonton, Canada Area
    • Technical Writer
      • Jan 2018 - Oct 2018
      • Edmonton, Canada Area

      Region-specific documentation (due to gambling regulations) • Document control • RFP responses • Trade show material

  • LegacyX
    • Edmonton, Canada Area
    • Wordsmith and QA
      • Feb 2014 - Mar 2015
      • Edmonton, Canada Area

      User guides • Social media • Blog posts • Software QA

  • PPM 2000
    • Edmonton, Canada Area
    • Copywriter
      • Apr 2012 - May 2013
      • Edmonton, Canada Area

      Online help • Blog posts • Social media • Marketing campaigns

  • Randstad Canada
    • Edmonton, Alberta, Canada
    • Technical Writer
      • Apr 2011 - Oct 2011
      • Edmonton, Alberta, Canada

      Temp technical writer role at City of Edmonton via Randstad • Updating documentation on various service providers

  • Ormed Information Systems
    • Edmonton, Alberta, Canada
    • Corporate Writer
      • Sep 2006 - Oct 2010
      • Edmonton, Alberta, Canada

      RFP responses • Brochures and print articles • White papers • Case studies • Software QA • Internal support procedures

  • Uniserve Communications
    • Edmonton, Alberta, Canada
    • Internet Support Technician and Supervisor
      • Sep 2002 - Aug 2006
      • Edmonton, Alberta, Canada

      IT support for a local internet service provider

Education

  • 2000 - 2002
    MacEwan University
    Information Technology and Systems Management

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Insurance”

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