Bio
Experience
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Continuum
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Doral, FL
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Print Procurement Specialist
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Jul 2019 - Jan 2020
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Doral, FL
Responsible for buying publication print collateral including specialty inserts, gatefolds, clings, and specialty covers, polybagged inserts such as multi-page booklets, supplied inserts, and cards. Obtain printing and binding costs for insert and insert promotions for advertising and marketing. Collaborate with brand managers, channel partners, external agency partners and vendors to successfully manage and execute print programs. Manage day-to-day activities of the print program to ensure efficient operation and effective execution. Coordinate production and fulfillment with external agency partners and vendors to ensure cost effective and timely mailings
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PubWorX
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Doral, Florida
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Print Solutions Manager
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Apr 2018 - Jul 2019
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Doral, Florida
Provide excellent customer service to inside and outside vendors. Provide printing and binding costs for a variety of inserts and inserts to run in 17 different publications. Review all customer invoices to ensure they are correct. Researched and suggested different techniques for projects with vendors.
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Circle Graphics
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Longmont, CO
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Account Manager
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Sep 2014 - Aug 2017
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Longmont, CO
Provide excellent service to 30 different offices that are all over the United States. Engage with customers to ensure they are ordering the correct product. Verified that the customer’s art specifications are accurate and meet the requirements to print the product they requested. Aided in proofing orders and entering reorders. Used internal database to track and update different print orders. Prioritized which projects need to print first to meet the post date.
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Humanscale
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Greenwood Village
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Customer Service Representative
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Jan 2014 - Aug 2014
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Greenwood Village
Deliver excellent service while handling in-person, email, and phone communication, engaging directly with cus- tomers to place orders, provide product information, and troubleshoot reported technical issues. Educate custom- ers on company products and policies. Utilize Oracle, Excel, and order management systems to enter and track orders. Coordinate with sales reps to provide information about product availability and shipping timelines. Follow up with customers to confirm receipt of new and replacement products and ensure satisfaction. Deliver training presentations to new hires.• Deftly adopted cooperative approach, working with team members across business levels to achieve com- pany goals.
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Simpson Property Management, LLC
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Aurora, CO
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Leasing Consultant
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Jan 2012 - Jul 2013
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Aurora, CO
Facilitated informational presentations and execution of lease contracts for multiple real estate companies. Met with future residents, assessed needs, and provided sound unit recommendations. Showed properties and answered broad range of questions. Handled lease renewals, scheduled property repairs, and processed rent payments. Collaborated with management to resolve high-level resident issues or concerns. Supervised and scheduled on-site teams. Supported development of marketing materials and promotional events. Liaised between upper management and resident association.• Executed innovative internet marketing campaign, resulting in near 100% occupancy rate.• Achieved closing rate of 75% within 600-unit property.
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Riverstone Residential Group
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Aurora, CO
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Leasing Consultant
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Jan 2010 - Jul 2011
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Aurora, CO
Facilitated informational presentations and execution of lease contracts for multiple real estate companies. Met with future residents, assessed needs, and provided sound unit recommendations. Showed properties and answered broad range of questions. Handled lease renewals, scheduled property repairs, and processed rent payments. Col- laborated with management to resolve high-level resident issues or concerns. Supervised and scheduled on-site teams. Supported development of marketing materials and promotional events. Liaised between upper manage- ment and resident association.• Executed innovative internet marketing campaign, resulting in near 100% occupancy rate.• Achieved closing rate of 75% within 600-unit property.
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Leasing Consultant
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Jul 2009 - Jan 2010
Facilitated informational presentations and execution of lease contracts for multiple real estate companies. Met with future residents, assessed needs, and provided sound unit recommendations. Showed properties and answered broad range of questions. Handled lease renewals, scheduled property repairs, and processed rent payments. Col- laborated with management to resolve high-level resident issues or concerns. Supervised and scheduled on-site teams. Supported development of marketing materials and promotional events. Liaised between upper manage- ment and resident association.• Executed innovative internet marketing campaign, resulting in near 100% occupancy rate.• Achieved closing rate of 75% within 600-unit property.
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Bauer Media Group - USA
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Englewood Cliffs, NJ
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Assistant Production Manager
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Feb 2006 - Jan 2009
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Englewood Cliffs, NJ
Prepared detailed estimates and mockups of special inserts (scent strips, gatefolds, posters) for placement across ten leading publications. Received and reviewed printing specifications from clients. Coordinated across departments to facilitate project planning and scheduling. Liaised with editorial and advertising teams to ensure proper place- ment of copy, graphics, and advertisements prior to printing. Resolved technical and performance issues to meet schedules and internal standards. Reviewed printer invoices against contract documentation and addressed dis- crepancies.• Proposed shift to in-house completion of several printing processes to save company up to $2M per year.
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Education
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2005 - 2005New York University
Graphic Design -
1997 - 2002CUNY New York City College of Technology
Bachelor of Arts (B.A.), Print production Manager
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