Experience

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  Meliá Hotels International

  • Vancouver, British Columbia, Canada

  • Director of Travel Trade Sales Western Canada

    • Mar 2022 - Present
    • Vancouver, British Columbia, Canada
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  FedEx Express Canada

  • Surrey, British Columbia, Canada

  • Courier

    • Nov 2020 - Feb 2022
    • Surrey, British Columbia, Canada
• 

  WestJet

  • Vancouver, Canada Area

  • Business Development Manager

    • Dec 2019 - Jul 2020
    • Vancouver, Canada Area

    - Communication overall & Stakeholder Communication - Responsable to support the overall book of business - Product Training, drive awareness and eduacation in person and via webinars- Day to Day field management- Support of conference & events- Oversee Partners Service Levels

• 

  Melia Hotels International

  • Vancouver, Canada Area

  • Associate Director of Travel Industry Sales & Partnership

    • Feb 2003 - Dec 2019
    • Vancouver, Canada Area

    - Provide sales, marketing and promotional services to corporation - Design and implement seminars for travel agents and tour operators.- Representation and promotion at trade shows- Implementation of incentive programs for top clients- Develop and implement retention strategies to maintain and i...

• 

  Amadeus IT Group

  • Tegucigalpa , Honduras

  • Business Unit Leader

    • Nov 2000 - Feb 2003
    • Tegucigalpa , Honduras

    - Develop, implement and manage business plans to promote growth and productivity.- Preparation of budget for station in Honduras.- Analysis of market trends.- Continuous assessment of competitive issues, product requirements and market conditions.- Administrative duties.- Manage personnel in Hon...

• 

  Continental Airlines

  • Tegucigalpa, Honduras

  • Sales Representative

    • May 1995 - Nov 2000
    • Tegucigalpa, Honduras

    - Service and support to customers and travel agencies.- Promotional activities- Development and implementation of incentive plans for customers- Corporate account development- Telemarketing- Performance report of corporate accounts- Analysis of market share- Support the Off Shore and Sales Manag...

• 

  KLM Royal Dutch Airlines

  • Tegucigalpa, Honduras

  • Sales Representative

    • Oct 1989 - May 1995
    • Tegucigalpa, Honduras

    - Customer service.- Market share analysis.- Development and implementation of sales strategies.- Periodic submission of sales reports - Corporate account development- Promotional activities- Periodical visits to Top Travel Agencies in the Region

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  TACA

  • Tegucigalpa, Honduras

  • Reservations Sales Agent

    • Apr 1989 - Oct 1989
    • Tegucigalpa, Honduras

    - Customer service.- Problem resolution- Reservations & Ticketing

• 

  Eastern Air Lines, Inc.

  • Tegucigalpa, Honduras

  • Airport Agent

    • Mar 1988 - Apr 1989
    • Tegucigalpa, Honduras

    - Operations pre and post departure of flights.- Customer service- Ticketing