Experience

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  Plaza Provision Co.

  • Guaynabo, Puerto Rico

  • Business Development Assistant

    • Nov 2015 - Present
    • Guaynabo, Puerto Rico

    Successfully assisted brand managers in the preparation of reports such as: sales, fill rates, bill back’s, inventory, push item, bad condition, spoilage, shopper logs, out of stock, sales forecast, competition analysis, assignment of new products codes, management of product samples, specifications and distribution of new products to the sales force. Assist brand managers in the preparation of brand reviews. In charge of preparing the price list of Grocery-Chilled and also the shopper log of various brands. Assist in the preparation of the topline. Responsible for coordinating marketing promotions for different products with external agencies. Collaborate in positive manner to the growth of the company by building and maintaining productive business relationships with the company clients, suppliers and external agencies. Preparing content for the company’s Facebook page and managing the company’s website.

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  Next Step Marketing - Puerto Rico

  • San Juan, Puerto Rico

  • Marketing Promotions Supervisor

    • Jun 2015 - Nov 2015
    • San Juan, Puerto Rico

    In charge of supervising promotional programs for Mondelez, Purina, Black Coco, Enterex, Unillever, Sazón Knorr, Royal Oak, Black Label, Ketel One, Kikkoman, Tanqueray, Heineken, I Can’t Believe Is Not Butter and Ron Barceló. Combine advertising with promotional deals to incentivize customers and clients at the point-of-purchase. Responsible of building and retaining customer relations and act as a mentor to promoters in order to provide superior customer service level. Oversees daily activities of promoters to ensure successful operation of events and promotions as measured by customer satisfaction.

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  Triple-S Salud

  • San Juan, Puerto Rico

  • Healthcare Provider Service Representative/Compliance Officer

    • Dec 2011 - Nov 2015
    • San Juan, Puerto Rico

    Building and maintaining productive business relationships with clients; providing invoices, performing payment process. Following up on pending unpaid invoices; tracking past due accounts; effectively auditing outstanding invoices reimbursement. Efficiently researching and evaluating insurance claims; handling customers’ complaints and service issues, on a timely basis. Delivering information related to new company’s guidelines, payment status, invoicing or billing processes, and clarifying doubts. Executing insurance fraud detection and reporting. Corroborating clients’ and potential customers’ insurance coverage eligibility. Completing periodic account reconciliation; carrying out meetings with providers.

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  Van Heusen

  • San Juan, Puerto Rico

  • Sales Representative

    • Oct 2011 - Dec 2011
    • San Juan, Puerto Rico

    Supported customers in the purchase and selection of clothing and accessories; organized store merchandise and performed inventory. Executed sales closing process; assisted store manager in day to day operations.

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  Lopito Ileana & Howie

  • San Juan, Puerto Rico

  • Video Editor, Promotions and Events (Freelance)

    • Sep 2011 - Oct 2011
    • San Juan, Puerto Rico

    Successfully assisted gathering and selecting raw video footage for final editing; collected uncut footages and sounds; completed storage and synchronization; organized production and footage archives. Effectively created and designed TV commercials; completed TV commercial dubbing and corporate videos. Completed videos backups; made conversions into different formats, and supported several promotional events.

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  Walt Disney World

  • Orlando, Florida

  • Food and Beverage Staff

    • Jan 2011 - May 2011
    • Orlando, Florida

    Ensured proper and adequate products stock and quality control; facilitated an expedited and efficient guests’ service; promoted guest experience with the Disney quality service and culture. Performed equipment maintenance; greeted guests; managed crowd control, took payments from the customers, and handled cashier.