See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

CD

Carlos Davila

Tech Support Manager at Medilex
Intro Book
Seasoned technical expert with 20+ years of experience in high-tech medical devices
  • Claim this Profile
Location
Miami, Florida, United States, US
Languages
  • Inglés Full professional proficiency
  • Español Native or bilingual proficiency
Skills
  • Software Installation
  • Automotive Electronics
  • Customer Support
  • Technical Support
  • English Spanish
  • Show all
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Carlos Davila is a seasoned technical expert with 20+ years of experience in technical support, sales, and maintenance of high-tech medical devices. He holds degrees in Electricity and Control from Instituto Universitario de Tecnologia and a specialization in Sales and Marketing from Universidad Metropolitana. Carlos is proficient in multiple languages, including English and Spanish, and has certifications from top manufacturers such as Carl Zeiss and ZEISS Medical Technology.

Credentials

  • Pentero 800-900
    ZEISS Medical Technology
    Apr, 2019
    - Jun, 2026
  • Visulas Laser 532 Vite + NH
    ZEISS Medical Technology
    Sep, 2017
    - Jun, 2026
  • Visulas Yag III laser
    ZEISS Medical Technology
    Sep, 2017
    - Jun, 2026
  • Forum 4.x
    ZEISS Medical Technology
    Feb, 2016
    - Jun, 2026
  • 532s Laser
    Carl Zeiss Meditec AG
    Sep, 2004
    - Jun, 2026
  • Yag II / Yag II plus
    Carl Zeiss Meditec AG
    Sep, 2004
    - Jun, 2026
  • Fundus Camera / FF450 plus
    Carl Zeiss Meditec AG
    Aug, 2004
    - Jun, 2026
  • Matrix
    Carl Zeiss Meditec AG
    Aug, 2004
    - Jun, 2026
  • Visucam
    Carl Zeiss Meditec AG
    Aug, 2004
    - Jun, 2026
  • Visupac
    Carl Zeiss Meditec AG
    Aug, 2004
    - Jun, 2026
  • Acuitus
    Carl Zeiss Meditec AG
    Dec, 2002
    - Jun, 2026
  • HFAII / HFAII-i
    Carl Zeiss Meditec AG
    Dec, 2002
    - Jun, 2026
  • Stratus OCT
    Carl Zeiss Meditec AG
    Dec, 2002
    - Jun, 2026
  • Corneal Topographer
    Carl Zeiss Meditec AG
    Oct, 2001
    - Jun, 2026
  • Hark
    Carl Zeiss Meditec AG
    Oct, 2001
    - Jun, 2026
  • HFAII & HFAII-i
    Carl Zeiss Meditec AG
    Oct, 2001
    - Jun, 2026
  • Lens Analyzer
    Carl Zeiss Meditec AG
    Oct, 2001
    - Jun, 2026
  • 8400 ST i Volume Ventilator
    Bird Products Corporation
    Aug, 1999
    - Jun, 2026
  • Avian Transport Ventilator
    Bird Products Corporation
    Aug, 1999
    - Jun, 2026
  • Partner IIi Calibration
    Bird Products Corporation
    Aug, 1999
    - Jun, 2026
  • T - Bird Series Ventilator
    Bird Products Corporation
    Aug, 1999
    - Jun, 2026
  • V.I.P. Bird J 3800 MicroBlender
    Bird Products Corporation
    Aug, 1999
    - Jun, 2026
  • Cirrus Photo
    Carl Zeiss Meditec AG
    Nov, 2014
    - Jun, 2026
  • Forum Level 1.0
    Carl Zeiss Meditec AG
    Nov, 2014
    - Jun, 2026
  • Visucam 200/500
    Carl Zeiss Meditec AG
    Nov, 2014
    - Jun, 2026
  • Visucam NM
    Carl Zeiss Meditec AG
    Nov, 2014
    - Jun, 2026
  • Cirrus HD-OCT
    Carl Zeiss Meditec AG
    Apr, 2012
    - Jun, 2026

Experience

  • Medilex
    • United States
    • Medical Device
    • 1 - 100 Employee
    • Tech Support Manager
      • Aug 2018 - Present

      Responsible of the Organization, Coordination and Execution of the operations of the Medilex technical department staff.Troubleshoot, diagnose, and repair all designated High- Tech equipment within an assigned service territory, including preventative maintenance, installations, and upgrades.Experience working with High tech diagnostics instruments as Carl Zeiss, Reichert, Scican, keeler between others Manage time and maintain a schedule to include preventative maintenance, installations, and upgrades as well as incoming customer calls demonstrating the ability to assess and prioritize the urgency of customer requests and follow-through to completion.Manage inventory required to provide a quickly and effective solution of all designated instrumentsUnderstand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives.Examine difficult customer issues, diagnose and resolve the issues, and meet established FSR levels.Maintain effective territory management and expense control which includes timely completion and submission of field service and expense reports along with management of consignment and other required documentation according to procedures of Medilex Company.Develop and maintain strong customer relationships using strong written, verbal, and interpersonal communication skills.

    • Sales Representative and Technical Support Specialist of Medical Devices for Caribbean Region
      • Aug 2008 - Aug 2018

      Technical Support and Sales Representative for Caribbean Region of High Tech Ophthalmological instrument.In charge of searching and contacting potential customers for the acquisition of high technology equipment for ophthalmology in the Caribbean region.Additionally in charge of reporting and managing maintenance, installations and troubleshooting repairs of the medical instruments that Medilex represents on the Caribbean Region.

  • Tecnologia Dos C.A.
    • Venezuela
    • Tech Support Coordinator
      • Feb 2000 - Feb 2008
      • Venezuela

      • Coordination and Execution of Tech Support department for Maintenance activities, diagnosis, troubleshooting repairs, training and installation of high-tech Ophthalmological equipment.

  • Multiservicios Lartec
    • Venezuela
    • Technical Support Specialist
      • Jan 1999 - Jan 2000
      • Venezuela

      • Diagnosis, Maintenance and Troubleshooting repairs of ultrasound, cardiology and pulmonary and ventilation equipments

Education

  • 1994 - 1998
    Instituto Universitario de Tecnología (IUT Región Capital)
  • 2006 -
    UNIVERSIDAD METROPOLITANA.

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Medical Devices”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles