Experience

• 

  The Guild

  • Fairfax, Virginia, United States

  • Store Manager

    • Feb 2022 - Present
    • Fairfax, Virginia, United States

    Spearheaded the planning and execution of all store events, demonstrating strong organizational skills and creativity to deliver successful and engaging experiences for customers. Coordinated logistics, managed budgets, and ensured seamless event operations, resulting in increased foot traffic and positive customer feedback.Managed store scheduling while providing comprehensive training for employees on point-of-sale (POS) and inventory systems, enhancing operational efficiency and ensuring staff proficiency in key systemsManaged end-to-end product ordering and implemented effective inventory control strategies across multiple store locationsDirected and executed comprehensive social media strategies for the company, overseeing content creation, community engagement, and analytics trackingFacilitated the growth and development of several gaming communities by cultivating a positive and engaging environment

• 

  CVS Health

  • Burke, Virginia, United States

  • Store Associate

    • Dec 2019 - Feb 2022
    • Burke, Virginia, United States

    -Provide excellent customer services to a wide range of customers-Answer customer concerns and inquiries via phone-Connect with customers and process transactions.-Sell companies premium memberships by informing and convincing customers of the benefits it provides

• 

  Penderbrook Golf Club

  • Fairfax, Virginia, United States

  • Assistant Director of Golf Operations

    • Jun 2014 - Dec 2019
    • Fairfax, Virginia, United States

    -Organizer and first point of contact for multiple company events-Trained multiple employees on our system and golf course duties-Answered customer requests, course inquiries, and tee times via phone and email-Handled membership sales and signups, whilst also keeping a record of their payments and dues

• 

  Mission and Installation Contracting Command

  • Fort Belvoir, Virginia, United States

  • Purchasing Agent

    • Jan 2017 - May 2017
    • Fort Belvoir, Virginia, United States

    -Supports Senior Contracting Officer (CO) by reviewing solicitation documents, contracts, and contract modifications documents to ensure they are properly drafted and ready for CO signature and award.-Coordinates procurements with the various Customers, Small Business Office, Legal Counsel, and Policy to ensure procurement compliance with all applicable laws, regulations, and guidance.-Works with customers and contractors to resolve all issues in a timely manner. Issues include but are not limited to payment, scheduling, delivery, contract period of performance, extensions, and performance.