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Carlin Cook profile image

Carlin Cook

Customer Service Manager at Uline
Intro Book
Seasoned sales professional with 14+ years of experience in customer service, leadership, and sales management.
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Location
Kenosha, Wisconsin, United States, US
Skills
  • Microsoft Office
  • Customer Service
  • Leadership
  • Adobe Creative Suite
  • Team Leadership
  • Show all
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Bio

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Topline AI
Carlin Cook is a seasoned professional with 14+ years of experience in customer service, leadership, and sales management. He has held various roles, including Customer Service Manager at Uline, Store Manager at Starbucks, and Resident Assistant at Carthage College. He is proficient in Microsoft Office, Adobe Creative Suite, and social media. Carlin has designed business cards, drawings of tattoos, and created store displays. He has also led teams, motivated staff, and analyzed financial reports to drive business growth. With a degree in Studio Art & Graphic Design from Carthage College, Carlin brings a unique blend of artistic and business acumen to his work.

Experience

  • Uline
    • Waukegan, Illinois
    • Customer Service Manager
      • Jul 2017 - Present
      • Waukegan, Illinois
  • Carlin Cook
    • Graphic Designer
      • Nov 2009 - Present

      I've designed a business card for a client working in the animal training business, and working on drawings of tattoos for two clients

  • Starbucks
    • Store Manager
      • Jun 2016 - Jun 2017

      Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements. Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance.

    • Assistant Manager
      • Jun 2015 - Jun 2016

      Transparently leading and coaching the partners in company standards Execute rollouts and forecast accordingly Examine the monthly profit and loss report, efficiently adjusting when neededUnderstanding store business and creating store specific plan of actions

    • Shift Manager
      • Jun 2012 - Jun 2015

      Leading with the vision set by store manager Responsible for handling the money in the safe and creating deposits Trouble shoot issues that ariseLeading with the vision set by store managerResponsible for handling the money in the safe and creating depositsTrouble shoot issues that arise

    • Barista
      • Oct 2007 - Jun 2012

      -Create and design boards displaying store products-Prepares beverages for costumers-Artistically illustrates company design boards in stores-Provide legendary customer service

  • Carthage College
    • United States
    • Higher Education
    • 700 & Above Employee
    • Resident Assistant
      • Jan 2009 - May 2010

      -Responsible for 32 student residents and their needs-Devises programs that enhance a community type environment-Mediates situations between students

    • Resident Assitant
      • 2009 - 2010

Education

  • 2006 - 2010
    Carthage College

Suggested Services

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Industry Focus. “Graphic Design”

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