Experience

• 

  Dulux Acratex

  • Sydney, New South Wales, Australia

  • Acratex Territory Manager

    • Sep 2022 - Present
    • Sydney, New South Wales, Australia

• 

  Reshape Centre - NSW

  • Wellness and Fitness Coach

    • May 2018 - Present

    Our priority is based on ensuring that you have a balanced life centered on good habits and a healthy lifestyle. We also focus on being able to protect your mental and emotional health. My goal while working at Reshape is to improve my client’s physical health and wellness whether that is through losing weight, toning, or increasing strength. To help them feel better overall about themselves physically and mentally. I aim to create and engage with a community of like-minded people who value their health, making Reshape the right place for their journey to begin.

• 

  Dulux/Acratex- Render Texture Panels

  • Sydney, New South Wales, Australia

  • Sales Representative

    • Nov 2019 - Present
    • Sydney, New South Wales, Australia

    This role gave me the opportunity to venture into the Render Coating Finishes industry which I found totally fascinating. I soon learned the intricacies of the different products, making sure I got a complete understanding in order to improve my talent in sales and customer service, allowing me to assist the entire process. Find below a description of some of my responsibilities within this role:• Ensure high levels of customer satisfaction through excellent sales service.• Strong organizational and planning skills with close attention to detail.• Answer, manage and keep track of phone calls with customers’ orders and/or suppliers.• Write and distribute to the appropriate departments email, correspondence memos, letters, and forms.• Develop and maintain a filing MYBO system.• Recommend and display items that match customer needs.• Manage point-of-sale processes, invoicing, and tracking payments. • Advise stock orders as required.• Actively involved in the pre-organisation to receive new stock from suppliers.• I attend the needs of the operations department in terms of document printing.• Maintain outstanding store condition and visual merchandising standards.• Handling customer queries patiently and efficiently while dealing with any complaints. When the need arose, I escalated the situation to a manager.• Open and close shop as required.• Cover the manager when he is out of the office.• Followed company guidelines on retail and legal/security procedures.• Maintain a fully stocked store.

• 

  Herbalife Independent Distributor

  • Entrepreneur

    • Apr 2018 - Present

    My vision for this company is to help change people's lives by providing an optimal business opportunity in direct selling, and providing the best nutrition and weight management products in the world. We’re working to improve clients' health, wellness and fitness journeys. The decision to start this company has allowed me to change the lives of many people in various ways including weight loss, emotional wellbeing and financially - an extremely rewarding feeling.

• 

  MGY International Logistic, C.A

  • Caracas, Federal District, Venezuela

  • Marketing Manager

    • Mar 2010 - Sep 2012
    • Caracas, Federal District, Venezuela

    Responsible for managing a commercial organization, specifically the logistics of the industrial division. Harnessed various interpersonal skills to develop and incorporate new customers. Also worked to maintain these customer relationships to strengthen consumer ties. Used effective negotiation and problem-solving skills to eliminate conflicts.MGY International Logistic, C.A● Responsible for managing a commercial organization, specifically the logistics of the industrial division. ● Oversee all marketing campaigns for their company or department.● Implement strategy.● Promote a business, product, or service.● Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones.● Represent the marketing team to cross-functional groups including product management, sales, or customer support.● Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns.● Manage and coordinate marketing and creative staff.● Lead market research efforts to uncover the viability of current and existing products/services.● Collaborate with media organizations and advertising agencies.● Brainstorm ideas for new campaigns.● Coordinate with the sales team and other departments to produce effective strategies.● Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks.● Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure.● Harnessed various interpersonal skills to develop and incorporate new customers. Also worked to maintain these customer relationships to strengthen consumer ties. Used effective negotiation and problem-solving skills to eliminate conflicts.

• 

  GD Solutions, C.A

  • Entrepreneur

    • Oct 2007 - Apr 2012

    Utilized financial and managerial skills to oversee franchise operations and processes of food sales. Provided excellent customer service to maximize sales opportunities. Worked to build successful professional relationships with suppliers and customers. Served as key supporter in the implementation of company marketing plans as needed.

• 

  Industrial of Maintenance Oriental - ORIMALCA

  • CEO-Director

    • Apr 2006 - Sep 2009

    Oversaw the maintenance of contracts for six industrial plant labors at the manufacturer TERNIUM-Sidor. Responsible for the human resources for 1500 employees. Managed, coordinated, and scheduled staff, logistics, operations, suppliers, and more. Coordinated direct operations indoor TERNIUM-Sidor.● Oversaw the maintenance of contracts for six industrial plant labors at the manufacturer TERNIUM-SIDOR. Coordinated direct operations indoor TERNIUM-SIDOR.● Plan, develop, implement and direct the organization’s operational and fiscal function and performance.● Act as a strategic partner by developing and implementing the company’s plans and programs.● Develop credibility and authority for the finance leadership team by providing accurate analysis of budgets, reports and financial trends and operational procedures in order to assist the BOD and senior executive team.● Create, improve, implement and enforce policies and procedures of the organization that will improve operational and financial effectiveness of the company.● Provide expert financial guidance and advice to others within executive leadership.● Improve the planning and budgeting process on a continual basis by educating departments and key members of corporate leadership.● Act as a strategic advisor and consultant offering expert advice on contracts, negotiations or business deals that the corporation may enter into.● Evaluate company’s financial, operational, and sales and marketing structures to plan for continual improvements and a continual increase of operating efficiencies.● Mentor and interact with members of staff at all levels to foster growth and encourage development among senior executive team and all members of staff.

• 

  San Antonio Warehouse February

  • Bolivar State, Venezuela

  • Marketing Manager

    • Jan 2003 - May 2006
    • Bolivar State, Venezuela

    Focused on supplier management to ensure healthy relationships formed for effective business deals. Performed analysis of cost and price - implementing financial experiences. Provided promotional, marketing and exhibition strategies for each product line. Oversaw the sales process through to the final consumer. Helped to support and coordinate marketing events.● Working in partnership with the creative team, develop creative briefs and guide creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets.● Conceptualize and execute on multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels.● Manage content and updates for customer and internal touch points, establishing budget guidelines, participating in events, documenting business processes, and providing additional sales support.● Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads.● Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly.● Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets.● Focused on supplier management to ensure healthy relationships formed for effective business deals. Performed analysis of cost and price - implementing financial experiences. ● Provided promotional, marketing and exhibition strategies for each product line. Oversaw the sales process through to the final consumer. Helped to support and coordinate marketing events.