Bio
Credentials
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Performance-Based Mediation Skills Training
Center for Conflict ResolutionFeb, 2015- May, 2026
Experience
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District Office Manager
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Illinois State Senate Democratic Caucus
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Homewood, Illinois, United States
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District Office Manager
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Nov 2013 - Present
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Homewood, Illinois, United States
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University of Phoenix
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Greater Chicago Area
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Certified Advanced Faculty
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Sep 2001 - May 2017
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Greater Chicago Area
Adjunct Faculty teaching classes in communications, sociology, cultural diversity, and business
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Chicago State University
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Chicago, IL
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Adjunct Faculty
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Aug 2011 - Aug 2015
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Chicago, IL
In the College of Business, teaching organizational behavior, human resource management, labor relations, and experiential field experience
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Argosy University
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Greater Chicago Area
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Adjunct Faculty
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Sep 2010 - Sep 2013
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Greater Chicago Area
Currently teaching business courses
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Governors State University
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University Park, IL
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Lecturer
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Sep 2005 - Aug 2010
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University Park, IL
Taught business courses
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Associate Director, Product Management and Technology
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Jun 1996 - Mar 2000
Tapped to spearhead centralization process as liaison between Product and Pricing Managers on product rate changes. Supervised the issuing of templates to billing for rate changes and the filing of federal and state tariffs. Coordinated notification of customers, customer care centers, and business units. •Served as Project Manager of cross-functional team on Local Number Portability rollout to ensure system compatibility and smooth, timely delivery of project. Earned Pinnacle for Excellence Award.
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Consultant
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Jun 1995 - May 1996
Negotiated multi-million dollar billing contracts between LCI and local exchange
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MCI Corporation
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Greater Chicago Area
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Regional Director, Consumer Finance
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Sep 1986 - Mar 1995
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Greater Chicago Area
Negotiated and managed billing contracts with Regional Bell Operating Companies and 200+independent telephone companies nationwide
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Education
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University of California, Berkeley
MBA, Organizational Behavior and Industrial Relations -
University of California, Berkeley
Bachelor of Science (BS), Organizational Behavior Studies -
American River Junior College
Associate of Arts (AA), Business Administration and Management, General
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