Bio
Experience
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Transsnet Payments Ghana Limited
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Accra, Greater Accra, Ghana
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Director
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Mar 2022 - Present
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Accra, Greater Accra, Ghana
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Transsnet Financial
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Ghana
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Country Director
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Jan 2019 - May 2022
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Ghana
Transsnet Financial is focused driving financial inclusion through cutting edge technology to help people save, borrow and transact.
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Managing Director
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Mar 2018 - May 2022
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Ghana
Allied Exchange Africa Ltd, operators of ALEXpay focused on delivering last mile digital finance to customers across West Africa. Responsible for business growth with focus on new partnerships across West Africa and delivering simple products via USSD, Mobile Apps and web.
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Millicom (Tigo)
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Accra, Ghana
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Head, Mobile Financial Services - Tigo Cash
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May 2016 - Jan 2018
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Accra, Ghana
Responsible for the Mobile Financial Services business unit of Millicom Ghana Limited operators of Tigo. Responsible for Tigo Cash revenue growth underlined by quality customer acquisition, a motivated agent network, increased bank partnerships and an enhanced ecosystem.
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Luxembourg
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Telecommunications
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700 & Above Employee
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Operations and Liquidity
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Apr 2015 - Apr 2016
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Liquidity Manager, Mobile Financial Services
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Nov 2014 - Mar 2015
Responsible for managing relationships with all stakeholders to understand and adequately supply needed liquidity for customer demand across Ghana. Ensure that Retail Agents and Super Agents work to deliver optimum service across all outlets. Understand liquidity needs of the channel, design strategies a zero level of out of stock at all retail outlets.
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Customer Acquisition Territory Manager
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Dec 2013 - Nov 2014
Responsible for Tigo Cash customer acquisition across 6 regions in Ghana. Identified, explored and developed alternative channels of acquiring different segments of the target market. Managed a team of ~400 freelancers and 6 Regional Supervisors to drive quality subscriber intake over 12 months. Planned and executed over 200 below-the-line activities aimed at customer acquisition and driving usage among existing and new users.
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Millicom Ghana Ltd (Tigo)
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Tema, Ghana
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Customer Acquisition Territory Coordinator
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Apr 2012 - Dec 2013
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Tema, Ghana
Led a team of 4 regional supervisors and ~250 freelancers that acquired new customers unto the Tigo Cash platform.
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General Affairs Manager
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Jan 2011 - Mar 2012
Designed and implemented new working processes. Ensure various departments function appropriately. Ensure there is high quality service delivery. Sales and Communication planning. Supervisory role over the sales team. Ensure all internal needs are fully satisfied.
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Sales Executive
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Apr 2007 - Dec 2010
Supervise the company’s sales force Manage major accounts / corporate customers Plan and help execute sales plans Customer service duties
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Education
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2017 - 2017Tufts University - The Fletcher School of Law and Diplomacy
Certificate in Digital Money, Digital Finance -
2014 - 2016Ghana Institute of Management and Public Administration
Master of Business Administration (M.B.A.), Project Management -
2009 - 2011Central University, Ghana
Bachelor of Science (B.Sc.), Administration, Marketing -
2001 - 2004Ho Polytechnic, Ghana
Higher National Diploma (HND), Marketing -
1996 - 1998Ketasco
High School, Geography, Economics, French
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Industry Focus. “Financial Services”
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