Experience

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  vTech Solution Inc

  • Ohio Department of Corrections and Rehabilations

  • Help Desk Administrator

    • Aug 2016 - Present
    • Ohio Department of Corrections and Rehabilations

    Provide video support to 31 State of Ohio correction facilities, all Ohio county courts, medicaid providers and halfway houses. Support over 40 video conferences per day from court cases, medicaid, telemed, mental health, inmate interviews, parole board, outreach programs, education facilities, hospice and funeral visits for inmates . Proficient with Cisco codian bridges, TMS, Cisco 10/20 codecs. Also provide desktop support (jabber) to 400 users.

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  RCF Systems, Inc/Goldbelt Falcon/Bionetics Systems, Inc/Wright-Patterson AFB

  • Video Teleconference Technician

    • Jan 2007 - Dec 2015

    Supports the Air Force Research Lab, Aerospace Systems Directorate with video teleconferencing (IP/ISDN) and conference room assistance. Provides users with classified meeting equipment setup including classified harddrives, secure phone connections and sanitizing all outside communications links for the classified sessions. Provides maintenance on all equipment and provides feedback to government managers on available system enhancements. Maintains equipment in eight conference rooms supporting over 200 users.Provides audio/video support for management off-site activities.Performs site surveys, pulled/replace various cables, installed system components and provides system integration for new equipment.Provides computer graphic support when requested.Schedules all conference room meeting requests for display in the Outlook calendars.Secures, wipes and rebuilds classified harddrives with the current operating system per DoD certification standards.

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  Unemployed

  • Wright Patterson AFB, Ohio

  • video teleconference manager

    • Feb 1994 - Dec 2015
    • Wright Patterson AFB, Ohio

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  Computer Sciences Corporation/Sumaria System, Inc/Wright-Patterson AFB

  • Network Administrator

    • Jan 1994 - Jan 2007

    Managed the video teleconferencing operations for the B1B, B2, F-22, F-117, JUCAS, and B52 program offices. Supported conference room scheduling, meetings, point-to-point and multipoint (bridge) video teleconferences. Provided analytical and troubleshooting support for both classified and unclassified VTC networks utilizing FTS2001, Sprint ISDN, Defense Video Service-Global (DVSG) and dedicated T-1 circuits. Ensured COMSEC material accountability for encryption devices (KG-94/184/194, KIV-7s & TACLANE) and accomplished daily and monthly Crypto Key updates. Maintained STU/STE classified phone system. Configured and maintained network hardware (codecs, multiplexers, PRI/BRI and T-1 circuits and multi-point bridge) and network software. Interacted with program security with access procedures for the classified conference rooms, alarms and door combination when needed. Processed incoming/outgoing classified fax’s. Additionally, supported numerous DOD organizations locally and worldwide with VTC conference room and multipoint bridge connectivity, usually involving general officers.Supported over 500 users within 5 program offices.Developed and implemented a training plan for local and offsite personnel for equipment and conference room security procedures.Configured and maintained network hardware, software and encryption devices.Provided VTC multipoint and point-to-point communications worldwide.

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  Delex Systems, Inc/Wright-Patterson AFB

  • Program Security Assistant II

    • Jan 1992 - Jan 1994

    Managed a team of six personnel of document control specialists with the positive control of program-related classified documentation generated from internal and external sources. Analyzed customer requirement and instituted a process for the database management of documents recorded, tracked, electronically scanned/archived, and disseminated to cleared program personnel. Supervised the packaging/receipt, reproduction, distribution, and destruction of classified material generated from over 250 users.